What are the responsibilities and job description for the Educator position at Project LeanNation?
Shape the Future with Us:
At Project LeanNation, every team member is integral, but as an Educator, you hold a special place in our mission. Our goal isn't just to sell; it's to enlighten. We believe that every interaction should leave our clients more informed, empowered, and confident about their health choices. Supported heavily by the Key Lead—you amplify our voice, values, and vision in every conversation.
Role Description
Client Engagement:
- Engage clients with the essence of the PLN mission and the passion behind our products.
- Foster an atmosphere where clients leave enriched, whether they make a purchase or not.
- Empower clients to make informed health decisions by taking the guesswork out of their meal planning.
- Become a beacon of knowledge, enabling customers to educate others and expand the PLN community.
Operational Excellence:
- Bring energy and enthusiasm to our retail floor, creating memorable experiences for clients.
- Manage stock and inventory, ensuring everything is counted, restocked, and organized.
- Prep the store daily, following the guidance of the Key Lead through the ‘Daily Sheet’.
- Oversee stock replenishment in retail refrigerators and ensure the shake bar is always ready for business.
- Maintain product integrity, communicating any concerns to the leadership team promptly.
- Uphold store cleanliness and ensure all opening and closing duties are completed.
Customer Service:
- Handle phone inquiries with professionalism and poise.
- Mix and serve our signature shakes to clients.
- Efficiently use the Point of Sale system, processing payments and issuing gift cards.
- Customize client plans via our back-end operating system.
- Handle inventory deliveries, which may involve lifting boxes weighing between 10-50 lbs.
Team Collaboration:
- Work closely with the Key Lead and leadership team, undertaking additional projects and assignments as directed.
- Contribute to a positive team environment by embracing PLN's core values: Enthusiasm, Knowledge, Emotional IQ, Influence, and Discipline.
Qualifications
If you're passionate about health, eager to learn, and ready to make a difference, this role is your opportunity to shine. We are looking for someone who:
Embraces Our Mission:
- Is enthusiastic about promoting health and wellness.
- Loves engaging with clients and providing exceptional customer service.
Embodies Our Core Values:
- Enthusiasm: Brings energy and passion to every client interaction.
- Knowledge: Eager to learn and share expertise about our products and mission.
Emotional IQ:
- Demonstrates empathy and excellent interpersonal skills.
Influence:
- Positively impacts clients and encourages them to make informed health choices.
Discipline:
- Maintains high standards in operations and attention to detail.
Thrives in a Team Environment:
- Works well under the guidance of the Key Lead and leadership team.
- Contributes to a collaborative and supportive workplace culture.
