Supervisor of Clinical Services

We are growing and adding to our amazing team!

We partner with young people to build a foundation that promotes safety, opportunities, and well-being in their lives.

Project Oz is looking for someone to be a founding member of our expansion into mental health services for youth, ages 10-23, and their families. This person will be responsible for providing clinical services and for building and leading a small team of mental health professionals to provide high-quality, trauma-competent services in partnership with our other services and provider partners.

Our staff love working with young people and appreciate the following benefits:

• Supportive, professional, compassionate, and fun coworkers
• Low-cost health insurance
• No cost dental & vision insurance
• Generous time off policies
• 13 paid holidays
• Employee Assistance Program
• Agency issued cell phone
• Professional development and advancement opportunities
• Mileage reimbursement
  
• Generous retirement plan
• Eligible for federal student loan debt forgiveness program
• No cost short and long-term disability insurance
• Flexible spending plan

Duties and Responsibilities

Role Specific:

• Provide and lead the behavioral health services of the agency.
• Develop relationships with potential referral sources in order to build the program and recruit clientele.
• Ensure quality collaboration and relationships with other local providers and stakeholders.
• Provide trauma-informed individual and family services to clients following program policies and procedures and Medicaid rules (IL HFS Rules 140 and 141), as appropriate. Involves clients and family to the extent possible and clinically indicated in all treatment decisions.
• Educate clients in life skills (safety, health, decision making, setting parameters, communication, anger management, employment-related, etc.) in congruence with assessed service needs.
• Provide crisis intervention services if needed.
• Communicate and coordinate with other service providers and professionals involved in the lives of clients as allowed by clients (with signed releases of information).
• Participate in opportunities for advocacy, including but not limited to, child and family team meetings, IEPs, court, etc. when appropriate to the case and allowed by the rules of confidentiality.
• Provide services at times and locations convenient and relevant to clients and their families.
• Work to enhance professional knowledge and skills.
• Provide leadership, supervision, direction, training, and role modeling to staff, interns, and volunteers in the program.
• Provide a minimum of one hour of individual supervision per month to each mental health professional.
• Observe and evaluate workers' performance and appearance to support quality service and compliance with Medicaid requirements and Employee Handbook specifications.
• Provide referrals and linkage to appropriate agencies as needed.

Project Oz Specific:

• Complete and submit time logs and other agency reports, forms, and logs by agreed upon dates.
• Participate in community outreach, panels, and other committee meetings as directed by leadership.
• Act as a professional and ethical Project Oz representative and as a community resource.
• Attend all required staff meetings and weekly program meetings.
• Perform other duties as assigned by program director or executive team.
• Act as a Mandated Reporter as outlined by DCFS rules and regulations.

Qualifications

Required:

• Master’s degree from regionally accredited graduate institution in Social Work, Marriage and Family Therapy, Counseling or Psychology, or closely related Human Service field.
• Related professional experience working in a human services program and with people of diverse backgrounds.
• Knowledge and ability to utilize the DSM 5 in clinical assessment and treatment planning.
• Knowledge and skills in counseling techniques, child and adolescent development, and therapy modalities appropriate for youth and families.
• Excellent oral and written communication skills.
• Knowledge and experience in providing trauma-competent care.
• Reliable personal transportation, valid Illinois driver’s license, and satisfactory driving history, along with documentation verifying current automobile insurance. May transport clients in own vehicle.
• Must be flexible and able to occasionally travel and work weekend and evening hours.

Preferred:

• Illinois state licensure at the clinical level (Licensed Clinical Social Worker, Licensed Clinical Professional Counselor, Licensed Marriage and Family Therapist).
• Some supervisory experience preferred.
• Minimum two years' full-time work experience in mental health in a social services agency preferred with experience in providing Medicaid services.
• Knowledge of Microsoft® Teams software and/or Outlook, Excel, and Word.

Additional Details

• Background checks – Must pass required criminal and character background checks.
• Mandated Reporter - Act as a Mandated Reporter as outlined by DCFS rules and regulations.
• Training – Job involves multiple required trainings including CPR, IM CANS, and other crisis-intervention related training.
• Travel – Job may require travel via commercial transportation and/or driving motor vehicles. Must occasionally drive in heavy traffic and/or inclement weather conditions.
• Physical Requirements – Must be able to stand, walk, and sit. May occasionally lift and/or move up to 50 pounds.
• Hours – Job may require irregular work hours and travel outside of normal business hours. Must be flexible and able to provide consultation to behavioral health staff outside of work hours.

Competencies

• Adaptability – Alter approach as the situation demands. Work effectively within a variety of situations and with various individuals and groups.
• Integrity – Act ethically and honestly in all employment activities and build professional relationships by promoting mutual trust.
• Communication – Express ideas and facts effectively, contribute to open exchange of ideas, and exhibit an understanding of audience needs.
• Relationship Building – Build and maintain relationships (internally and with key external groups) that support and improve personal/team effectiveness.
• Teamwork – Work toward common goals by demonstrating sensitivity to others' needs and supporting, encouraging, and sharing information with colleagues.
• Initiative – Recognize what needs to be done and accomplish it proactively.
• Resourcefulness – Identify critical information, effectively use available resources, and seek ways to improve agency processes.
• Dependability - Reliable, responsible, and helpful on the job while fulfilling obligations in a timely manner.
• Self-Control - Maintain composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
• Problem Sensitivity - Ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
• Trauma Competence - Awareness and ability to interact with others respectful of known or unknown experiences of trauma.

Skills

• Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Critical Thinking – Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Management of Personnel Resources – Motivating, developing, and directing people as they work, identifying the best people for the job.
• Strategic Thinking – Developing specific goals and plans to prioritize, organize, and accomplish work.
• Supervisory Skills – Training and knowledge in the development, training, support, and supervision of staff providing human services.