What are the responsibilities and job description for the Entitlements Coordinator (LIHTC Certificate) position at Project Renewal?
Title : Entitlements Coordinator (Intake and Tenant Relations)
Location : Bedford Green House
Salary : $31.31 / $32.96 per hour.
Position Overview :
Under the general direction of the department Director and Assistant Director, the Entitlements Coordinator is responsible for acting as a resource for both clients and staff to inform them of the various city, state and federal entitlement programs; filling vacancies (including lease-up of new housing facilities); performing annual lease renewals and re-certifications; and related duties.
Essential Duties & Responsibilities :
The essential duties of the Entitlement Specialist include but are not limited to the following activities :
- Coordinating with government agencies and other third-parties regarding contractual and regulatory compliance during lease-up period
- Reviewing housing applications and making initial eligibility determinations for applicants referred the Department of Homeless Services (DHS) and other government agencies for lease-up of new facilities and for vacancies as they occur
- Making eligibility determinations, processing applications, and developing and maintaining waiting lists for low-income housing
- Assisting tenants and prospective tenants with entitlements, income certifications and subsidy applications, as well as with certifications and re-certifications
- Coordinating intake and move-in processes, including scheduling intake interviews and move-ins; preparing initial lease and move-in documents; coordinating room readiness with maintenance staff; and conducting orientation for new tenants
- Providing tenants and clients with information and direction in acquiring and maintaining entitlements with city, state and federal entitlement programs
- Providing up to date information about city, state and federal entitlement programs to the Director, building management, clinical and counseling staff, and property management staff
- Entering, maintaining, and updating rent account data in the agency's property management software
- Tracking, processing, and analyzing rent and rent subsidy payments
- Acting as Liaison to agency's Fiscal Office, as well as with local representatives of city, state and federal entitlements programs, including Social Security, Medicaid and HUD.
- Serving as Liaison to city housing placement specialists
- Tracking vacancies, processing data, generating monthly rent statements, and preparing and submitting reports
- Investigating and resolving tenant issues and disputes
- Facilitate and coordinate tenant satisfaction assessments, including development of surveys and other tools
- Coordinating and assisting with lease renewals, compliance requirements, and grant maintenance tasks.
- Serving as primary property management contact for tenants and staff at one or more facilities
- Other duties as assigned by Director or supervisory staff
Qualifications :
Other details
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Salary : $31 - $33
