What are the responsibilities and job description for the Benefits and Intake Liaison position at Prologue Inc?
Job Title: Benefits and Intake Liaison
About the Position:
We are seeking a skilled and organized Benefits and Intake Liaison to join our team at Prologue Inc. As a key member of our admissions team, you will be responsible for coordinating patient intake and ensuring seamless transitions throughout their treatment journey.
Responsibilities:
- Patient Intake: Screen individuals for admission into our Psychiatric Rehabilitation Program (PRP) and Residential Rehabilitation Program (RRP)
- Benefits Coordination: Obtain necessary billing authorizations and determine fees for services
- Case Management: Provide case management services to new patients for 60 days, including initial appointments, benefit applications, and ISP development
- Transition Support: Coordinate and assist patients transitioning into our RRP/PRP
- Tour Guidance: Provide tours to interested referrals and families, introducing them to our treatment team and facilitating orientation
- Resource Provision: Meet with families to provide resource information and complete Food Program Applications
- Reporting: Submit authorization requests through the Administrative Services Organization (ASO) and maintain detailed spreadsheets of referrals with disposition information
