What are the responsibilities and job description for the Aftermarket Parts Inside Sales position at ProMach Careers?
Fogg is a world leader in the design and manufacture of gravity, rotary filling, rinsing, capping and enclosure systems for free-flowing liquids. Fogg will engineer your system specifically to meet your production requirements – with contoured stainless steel filler bowls from 2-12 ft diameter, 1-120 filling valves, fill 10-1000 bpm, integrated rinser and/or capping systems, machine guarding with HEPA filtration. They endeavor to combine skilled craftsmen with innovative management to offer their customers a quality team known for outstanding machinery and service worldwide. Fogg is a product brand of ProMach, a global leader in packaging line solutions. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia. For more information about ProMach, visit http://www.ProMachBuilt.com and for more information on ProMach Careers, visit http://www.ProMachCareers.com.
JOB DESCRIPTION:
Fogg Filler is seeking a talented Aftermarket Parts Inside Sales associate. The position is responsible for handling all details involving Fogg Filler Company customers for after-market parts requirements. Work in parts order fulfillment assisting the parts manager.
- Works with Fogg customers to determine the correct parts needed.
- Coordinates and project manage large scale projects through the engineering and production processes.
- Enter accurate parts information into our computer system to process customers’ quotes/orders.
- Updates and maintains customers engineering files to ensure accurate information for future inquires.
- Take customer phone calls and e-mails for Fogg machinery parts requests.
- Provide project quotes for customer requests in a timely manner and follow up.
- Maintain positive relationships with existing customers.
- Other duties as needed.
JOB REQUIREMENTS:
- Self-Motivated and good organizational skills.
- Positive attitude and good customer service skills.
- Must have excellent communication skills and willingness to learn.
- Ability to lift 50 pounds.
- Requires good computer skills which include knowledge of word processing, data analysis and spreadsheet applications, legible handwriting, must be able to work in a team-oriented environment, strong focus on detail and documentation.
BENEFITS:
Salary is only a part of a well-developed compensation program. As a Pro Mach employee, you receive more than just a paycheck. Total compensation includes your pay (base salary), very comprehensive medical/dental programs as well as life insurance, a generous paid time off program, a retirement savings plan with a company match and a wellness program. There is no waiting period for benefits – you are eligible on your first day of employment.
Pro Mach is an Equal Opportunity Employer. Pro Mach utilizes E-Verify to verify employment eligibility of new hires to work in the United States. Pro Mach is a drug-free workplace.
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