What are the responsibilities and job description for the Resident Care Coordinator/Case Manager position at Promenade at University Place?
Promenade at University Place -
Resident Care Coordinator / Case Manager
Summary : The resident care coordinator / case manager is responsible for the overall personal care services in the adult home. Responsibilities include, but not limited to hiring and training of the personal care aids; annual review and ongoing coaching and counseling of the staff members : completion of Activities of Daily Living, staffing schedule and submitting payroll hours. Ensure that the universal worker concept is implemented. As the leader of the resident care services is expected to develop and maintain a positive atmosphere for residents, families, visitors and staff.
GENERAL MISSION OF EACH EMPLOYEE
Work as a team member with other staff members to consistently maintain a kind, caring and respectful attitude toward residents, residents’ families, guests and fellow staff. Be sensitive to the special needs of the seniors and demonstrate a genuine caring attitude. Encourage residents’ maximum independence, promote residents’ freedom of choice and individuality, and respect the privacy of all residents. All shifts and job responsibilities may be subject to flexible schedules to accommodate the needs of the residents on an as needed basis. Under unusual circumstances, employees may be required to directly assist with the provision of care and services to the residents. All staff members must attend in-service educational sessions and other knowledge, skill and competency developmental opportunities as required. All staff members will consistently apply Universal Precautions and follow all applicable safety standards in the residence. The Resident Care Coordinator / Case Manager is a hands-on position where assisting residents with activities of daily living, medication administration. As the leader of the resident care services, is expected to develop and maintain a positive atmosphere for residents, families, visitors and staff.
Reports to : Executive Director or Director of Wellness or their designee
Areas of Responsibility
- Resident care and programming
- Ensure staffing schedule is created and submitted timely
- Ensure compliance with NYS assisted living and enhanced care licensure requirements
- Recruits, hires, supervises, and coaches / trains personal care worker staff
- Participate in the ongoing structured orientation program for all personal care employees
- Conduct 90-day performance reviews and make recommendations for continued employment
- Provide regular, on-going training and coaching to wellness staff
- Manager on Duty coverage and responsibilities
Resident Care and Programming / Case Management
Administrative / Other