What are the responsibilities and job description for the Content Development Specialist - (FT) position at Prometric?
Job Description
External Job Title: Content Development Specialist, Assessment Services
Location: Remote
Reports to: Content Development Manager
Summary
The Content Development Specialist is a member of the Content Development team within the Assessment Services Department. This position is responsible for training and managing external item writers, editing test items, and developing test specifications/test objectives according to industry best practices.
To be successful, the Content Development Specialist must exhibit strong technical writing and editing skills. The Content Development Specialist is also expected to manage external item writers for multiple projects including developing and monitoring assignments; providing training, feedback, and support to item writers; and ensuring all editing is completed on time and to a high level of quality. The Content Development Specialist will be called upon to facilitate in-person and virtual content development workshops with external subject matter experts (SMEs) and to communicate regularly with clients.
Main Duties
Train external SMEs in best practices for exam content development
Manage SMEs during content development efforts
Edit test items according to industry best practices
Provide timely, constructive feedback to external item writers with varying levels of experience
Research and draft test specifications/test objectives
Manage multiple concurrent content development assignments, each on its own schedule, to ensure on-time delivery
Communicate directly with clients throughout the content development cycle
Facilitate in-person and online content development workshops with SMEs
Become proficient with Prometric’s internal, proprietary assessment technology; follow established procedures and guidelines, and comply with exam security practices
Other duties as assigned
Essential Qualifications & Experience
Bachelor’s degree or higher
Excellent written, verbal, and interpersonal communication skills
Excellent editing and proofreading skills
Excellent attention to detail and accuracy
Experience with group facilitation
Ability to provide constructive feedback to writers at all skill levels
Ability to prioritize and handle multiple projects simultaneously, work under pressure, and meet exacting deadlines
Ability to meet quality and productivity metrics
Facility with learning and using new technology applications
Strong organization and time management skills
Professional demeanor
Tolerance for ambiguity
Proven dependability
High regard for security
Knowledge of assessment industry best practices for content development a plus
Experience writing test items preferred; experience in credentialing a plus
Ability to work occasional weekends and evenings, as well as to travel as needed (potentially up to 10%)
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