What are the responsibilities and job description for the Customer Service Liaison and Proctor position at Prometric?
Our Mission
Prometric's mission is to provide high-quality testing solutions to help professionals achieve their goals. As a Test Center Administrator, you will play a critical role in delivering this mission by ensuring a secure and fair testing environment for candidates. You will work closely with colleagues to maintain the highest standards of exam integrity, and your attention to detail will help ensure the accuracy and reliability of test results.
Key Responsibilities
Prometric's mission is to provide high-quality testing solutions to help professionals achieve their goals. As a Test Center Administrator, you will play a critical role in delivering this mission by ensuring a secure and fair testing environment for candidates. You will work closely with colleagues to maintain the highest standards of exam integrity, and your attention to detail will help ensure the accuracy and reliability of test results.
Key Responsibilities
- Verify candidate identification and maintain accurate records
- Monitor exams and detect any suspicious activity
- Report and resolve candidate issues promptly and professionally
- Maintain a clean and organized test center environment
- Collaborate with colleagues to ensure smooth test administration