What are the responsibilities and job description for the Python Production Support position at Pronix Inc?
Job Details
Position Python Production Support (25-13843)
Location: Chandler, AZ (Hybrid 3 days in office and 2 days remote)
Duration: 12-month contract (ext. up to 18 months)
Responsibilities:
- Work as a level 2 Production Support Risk Analyst delivery for all Markets LOB's
- Work under high pressure to deliver risk data and regulatory reports to Market Risk, Credit Risk, Subledger - Finance, Margin Collateral, Risk Managers, Traders and VOLCKER reporting regulators
- First point of contact for business requests and reported impact
- Monitor controls and alert automation for proactive detection and resolution of problem hotspots
- Develop tools and drive efficiency/stability improvements
- Release implementation and post-release testing
- Monitor the scheduling jobs and ensure proper action in case if issues or failures
- Maintain documentation and knowledge repository
- Troubleshoot complex systems issues
- Analyze logs using common UNIX syntax and identify data exceptions, Splunk regex index searches, Elasticsearch
- Execute trouble shooting commands to identify slow programmatic bottlenecks and processing
- Weekend on call rotation (once a month)
- Holiday on call Support (2 or max 3 times a year)
- Respond to requests and inquiries from users within the pre-determined timeframe of our service level agreement
Requirements:
- 7 plus years of Python as well as product support, Splunk and Dynatrace experience
- Risk experience
- Scripting languages: Python, Unix Shell, Perl, SQL (Intermediate level: multi-table joins, grouping results, etc.)
- Prior experience as a Site Reliability Engineer, DevOps or Support Engineer
- Prior working knowledge of developing/writing/debugging : Python, Perl, Linux/Unix shell and SQL
- Monitoring/APM tools - Splunk, Dynatrace
- Experienced with CI/CD tools Jenkins, Bit Bucket, GitHub, Ansible.
- Practiced LeanIT / Agile software development life cycles, JIRA Kanban boards
- Relational database - Oracle or Microsoft SQL server database knowledge.
- Able to Support users on complex technical issues, data issues, problems related to supported applications
- Exhibit a strong sense of teamwork and inclusiveness
- Flexible working for extended hours and on weekends as needed to handle high priority issues, production recoveries, provide support to Dev Infrastructure Releases
- Demonstrated ability to communicate effectively with both technical and non-technical individuals
- Exposure to the Hadoop Framework
- Any UI software like Angular or React
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
