What are the responsibilities and job description for the Unified Collaboration (UC) Engineer - Remote (Work from home) position at PropelSys Technologies LLC.?
Job Details
Unified Collaboration (UC) Engineer
Client is seeking a Unified Communications Engineers to support UC Engineering and Operational support on the UC Infrastructure. The Unified Communication Engineer will serve as subject matter expert in support of Enterprise VoIP, VTC and collaboration support. Candidate will utilize a broad knowledge of unified communications, network, server, and telecommunications to aid in the design, configuration, implementation and troubleshooting of unified communications systems and applications. Responsibilities include Tier III resolution, projects, troubleshooting and resolving problems.
Responsibilities:
Qualifications & Requirements:
Client is seeking a Unified Communications Engineers to support UC Engineering and Operational support on the UC Infrastructure. The Unified Communication Engineer will serve as subject matter expert in support of Enterprise VoIP, VTC and collaboration support. Candidate will utilize a broad knowledge of unified communications, network, server, and telecommunications to aid in the design, configuration, implementation and troubleshooting of unified communications systems and applications. Responsibilities include Tier III resolution, projects, troubleshooting and resolving problems.
Responsibilities:
- Work as part of UC Team to maintain enterprise Cisco voice, video, presence systems
- Understand the codecs, protocols of Cisco technologies and implement gateways
- Help with basic Network troubleshooting
- Create, Maintain and update documentation of voice/video systems
- Support IP communication networks in operations
- Mentor and develop junior personnel.
Qualifications & Requirements:
- Active Secret Security Clearance
- DOD 8570 Compliant Security
- Cisco CCNP Collaboration or related experience (CCIE Desired)
- 10 years of in-depth experience supporting Cisco UC and Collaboration Product Suite
- Experience with Cisco Unified Call Manager (CUCM), Cisco Unity Connection Server, Cisco Video Communication Server (VCS), Cisco Telepresence MCU Chassis, Cisco Meeting Server (CMS) CUCM IM and Presence Services, Cisco Unified Attendant, Cisco Emergency Responder, Cisco Prime, Cisco Telepresence Management (TMS)
- Experience with Session Border Controllers, Ribbon Client a plus
- Strong knowledge of networking principles
- Excellent testing and troubleshooting skills
- Strong verbal and written communication
- Proven experience and solid understanding of SIP and PRI circuits
- Exceptional documentation skills to clearly articulate technical designs, issues and constraints, procedures and network assessments.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
