What are the responsibilities and job description for the Event Sales Coordinator position at Proper Hospitality LLC?
Join the iconic Santa Monica Proper Hotel, where historic charm meets contemporary luxury in the heart of Santa Monica. As a seamless merger of historic retrofit and new construction, our 267-room boutique hotel showcases stunning interior design by international style icon Kelly Wearstler, tantalizing dining options by local culinary stars, and a show-stopping rooftop lounge and swimming pool. With 16,000 square feet of sophisticated meeting and event space, we create unforgettable experiences for our guests.
Position Overview
We are seeking a passionate and detail-oriented Event Sales Coordinator to join our team. This role will support our events department by coordinating sales efforts for meetings, social gatherings, and special events, while ensuring exceptional service to clients throughout the planning process.
Key Responsibilities
- Support the Events team with administrative tasks including client correspondence, contracts, and file management
- Respond to event inquiries and coordinate with appropriate team members for site visits and consultations
- Assist in creating detailed event proposals, contracts, and banquet event orders
- Conduct property tours and showcase event spaces to potential clients
- Maintain and update the hotel's event management system with accurate client information
- Coordinate with catering, culinary, and operations teams to ensure seamless event execution
- Track and analyze event performance metrics and competitive market information
- Assist with post-event follow-up and client satisfaction assessments
- Identify upselling opportunities for add-on services and amenities
- Support the development of event marketing materials and promotional initiatives
- Other duties as assigned
Education
- Bachelor's degree in Hospitality Management, Event Planning, Marketing, or related field
Qualifications
- 1-2 years of experience in hotel event sales, catering sales, or related field preferred
- Strong understanding of event planning processes and hotel operations
- Exceptional interpersonal and negotiation skills
- Detail-oriented with excellent organizational abilities
- Proficiency in Microsoft Office Suite and experience with event management software
- Knowledge of food and beverage service standards and menu planning
- Ability to build and maintain client relationships
- Self-motivated with a proactive, solutions-oriented approach
- Flexibility to adapt to changing priorities in a fast-paced environment
Physical Requirements
- Ability to work in an office environment for extended periods
- Standing and walking throughout the hotel property during site tours and events
- Occasional lifting and carrying of event materials and samples (up to 25 pounds)
- Visual acuity to review detailed floor plans and event specifications
- Ability to communicate effectively in person and via telephone
Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn't proper. We are seeking out the best of the best from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.
Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.
Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
