What are the responsibilities and job description for the Administrative Assistant for HOA position at Proper Solutions?
Our client has an immediate need for an Administrative Assistant to support and assist general office activities and projects with administrative tasks. Provide customer service support and contact with homeowners and board members.
Skill Level :
Strong administrative background with Microsoft office experience (Outlook, Word, Excel).
Comfortable working in various online platforms to manage and maintain HOA business : Example : Zoom, Constant Contact, DwellingLive
Duties and Responsibilities :
Maintain Master Homeowner Contact List with Mailing info.
Maintain email contacts in Constant Contact portal.
Use Constant Contact to prepare and send Eblasts.
Add and update content to community website (TBD) as needed.
Scan, download to save correspondence and other documents to existing Dropbox Cloud into appropriate folders.
Use email and community portal to process / track work orders and HOA projects.
Receive and process emails, phone calls and in person visits from owners to direct work orders to Vendors
Schedule Vendors to perform work orders for HOA and owner exterior repairs.
Maintain accurate records of all work orders and progress.
Assist residents with HOA process for :
Adding RFID system devices and new accounts for owners in DwellingLive
Issuing and Tracking RV parking permits
Provide ARC applications to committee and track progress
Receive rental leases and keep track for gate access purposes.
Maintain master calendar for work orders, events, meetings, etc.
Create, maintain and host all community zoom meetings including : Board meetings, town halls, committee meetings, etc.
Assist the General Manager with :
Agenda and board packet preparation
General note taking during meetings
Scheduling
Light project planning
Office inventory.
Mon – Fri
Pay = $20-25 / hr
Salary : $20 - $25