Regional Manager

Overview
We are seeking a dynamic and results-driven Regional Manager to oversee our communities across multiple locations. The ideal candidate will possess strong leadership skills and a proven track record in managing teams, and improving occupancy. The Regional Manager will work closely with senior management, property managers and internal departments to ensure that each property performs at a high-level. This role is essential for ensuring that our regional objectives align with the overall business strategy while fostering a culture of excellence and accountability.

Duties

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Core duties and responsibilities include the following. Other duties may be assigned.

Effectively lead geographically dispersed teams of property management professionals to operate a portfolio of assigned properties.

Complete regular site visits to each property to engage with the site teams, complete quarterly audits, and recommend maintenance and capital improvements

Successfully recruit, train, and develop high-performing associates in all site level roles to maximize the performance of our sites and develop the future leaders of our company.

Provide performance coaching to under-performing site associates, initiate disciplinary action, and complete approved terminations as necessary.

Work directly with Property Managers to prepare aggressively achievable site budgets that meet or exceed the goals of the owner/investor.

Manage the financial performance of each property to ensure compliance with the approved budget, produce accurate financial reports, and provide advance notification of anticipated out of budget expenses.

Review and approve property invoices, resident refunds, leasing commissions, and monitor the use of credit cards issued to on-site associates.

Develop, implement, and continually evaluate a unique marketing plan for each property with the assistance of the marketing department and on-site team.

Continuously evaluate and communicate suggestions for improving site and/or corporate operations and participate in the discussion and decision-making process of enacting positive change.

Coordinate all construction and rehabilitation projects including planning, vendor engagement and bidding, progress inspections, timeline (scheduling) and approval of completed projects.

Ensure sites are prepared for hazardous weather situations in order to minimize damage to the property.

Maintain a positive attitude and provide excellent customer service to our residents, owners/investors, and other associates.

Follow established company policies and complete all work in an ethical, fair, and consistent manner.

Complete all other tasks as assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervises numerous site level employees within the property management department. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

COMPETENCIES:

• Analytical - Collects and researches data; Uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
• Project Management - Coordinates projects, communicates changes and progress and completes projects on time and budget.
• Customer Service - Manages difficult or emotional customer situations through prompt responses to customer needs and solicits customer feedback to improve service.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations.
• Written Communication - Writes clearly and informatively; Able to read and interpret written information.
• Teamwork - Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Change Management - Communicates changes effectively; Builds commitment and overcomes resistance; Monitors transition and evaluates results.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well.
• Business Acumen - Understands business implications of decisions.
• Cost Consciousness - Works within approved budget; Conserves organizational resources.
• Ethics - Treats people with respect; Keeps commitments and inspires trust of others.
• Organizational Support - Follows policies and procedures.
• Planning/Organizing - Prioritizes and plans work activities, sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position.
• Adaptability - Changes approach or method to best fit the situation and is able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Arrives at meetings and appointments on time.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

QUALIFICATIONS:

· To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE:

· Bachelor’s degree or equivalent; or related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

· Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

COMPUTER SKILLS:

· To perform this job successfully, an individual should have knowledge of Database software; Internet software; Spreadsheet software and Word Processing software.

OTHER QUALIFICATIONS:

· Sound business acumen and the ability to gather information required to make educated decisions.

· Must have the ability to manage multiple demands concurrently in an organized manner.

· Excellent oral and written communication skills using the English language.

· Excellent working knowledge of computers and the Microsoft Office Suite.

· Knowledge of Voyager Property Management software a plus.

PHYSICAL DEMANDS:

· The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

WORK ENVIRONMENT:

· The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

· While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions.

·

· Salary commensurate with experience.

· 401(k) matching and retirement planning

· Comprehensive health benefits, including medical, dental, and vision

· Generous PTO, vacation, and paid holidays

If you are passionate about leading teams to success and have the qualifications we seek, we encourage you to apply for this exciting opportunity as a Regional Manager.

Job Type: Full-time

Pay: From $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: On the road

Salary : $75,000