What are the responsibilities and job description for the Customer Support Assistant position at Property Soar?
Job Description
Job Description
We are seeking a Customer Support Assistant to join our dynamic team in Washington, DC. The ideal candidate will be the first point of contact for clients, ensuring a seamless and professional customer experience. This role is perfect for individuals who are detail-oriented, proactive, and eager to grow in a collaborative environment.
Responsibilities
- Respond promptly to customer inquiries via phone and email.
- Resolve customer concerns efficiently, escalating issues when necessary.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with internal departments to ensure customer satisfaction.
- Assist with administrative tasks related to client accounts.
- Provide support in scheduling and managing client meetings.
- Monitor and improve customer service processes to enhance overall experience.
Qualifications
Required Skills
Additional Information
Benefits
Salary : $58,000 - $63,000
