What are the responsibilities and job description for the Manager, Sales Development position at PROS?
Manager, Sales Development
Are you looking to grow your career in tech leadership? PROS is expanding rapidly and is seeking a driven, high energy Manager to lead a team of Sales Development Representatives (SDRs). The SDR role is one of the most sought after entry points into tech sales—and this leadership role is your chance to shape and develop top talent.
Reporting to the Global Director of Sales Development, the Manager will partner closely with SDRs to help them identify, nurture, and progress early to mid stage opportunities. The SDR team is strategically positioned within the Marketing organization—at the intersection of Sales and Marketing—executing outbound ABM campaigns to convert key accounts into high potential pipeline.
The Company - PROS:
PROS Holdings, Inc. (NYSE: PRO) provides AI-powered solutions that optimize selling in the digital economy. PROS solutions make it possible for companies to price, configure and sell their products and services in an omnichannel environment with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.
A Day in the Life of the Manager, Sales Development:
- Oversee daily operations and provide direct support for the AMER SDR team
- Manage and coach 8-10 Houston-based SDRs to ensure consistency in performance and communication
- Participate in hiring, onboarding, and training initiatives, including SDR Bootcamp
- Monitor outbound activity, calls, and sequences, providing feedback and performance updates
- Identify at-risk team members and offer individualized coaching on prospecting, emailing, and calling
- Maintain data hygiene across Outreach, Salesforce, and other SDR tools
- Implement and execute campaign strategies aligned with SDR leadership
- Collaborate with Marketing and Demand Generation teams to align on target accounts and campaign execution
- Review SDR messaging for quality and identify opportunities for process improvements
- Report on team performance, engagement, and campaign effectiveness
- Provide leadership coverage in the absence of the Global Director
- Lead SDR huddles, training sessions, and team meetings
- Analyze performance data and recommend improvement plans as needed
Required Qualifications - About you:
We are looking for candidates who possess the rare combination of the following achievements, skills and behaviors:
- Passionate about AI and machine learning
- 3 years of experience managing sales development or sales teams, with 2-4 years of exceptional performance in a previous SDR or sales role
- Strong understanding of Outreach sequence strategy and sales development methodology
- Proven ability to mentor and inspire team members
- Highly organized and detail oriented
- Committed to helping others grow and succeed
- Tech savvy with proficiency in Salesforce and Microsoft Office
- Accountable, consistent, and results driven
- Strong communicator—both written and verbal—with the ability to present with confidence
- Problem solver with creative thinking and analytical skills
- Prior experience managing Sales Development teams at a SaaS company; familiarity with tools like Salesforce, Outreach, ZoomInfo, and Demandbase is a plus
Highly Preferred:
- Bachelor's degree in a related field
Skills & Personal Characteristics:
- Ownership
- Innovation
- Care
Why PROS?
This is a unique opportunity to join the market leading company that has not only has 30 years of proven success but also has a significantly under penetrated opportunity in a $30B addressable market.
PROS culture and the truly extraordinary people who work here are at the very core of our success. We have a passion for what we do, and we won’t stop until we’ve delivered on our promises. We’re committed to the success of our customers. That’s why we think harder and dream bigger – so our customers can go even further than they ever imagined possible.
Our people make PROS stand out from the rest. if you want to be a part of something truly extraordinary, come help us shape the future of how companies compete and win in their markets.
Work Environment:
Most work activities are performed in an office or home-office environment and require little to moderate physical exertion. Work activities may require periods of extended hours, critical deadlines and stressful situations. To successfully complete the tasks of this position, individuals must be able to communicate clearly (in writing and orally), comprehend business terminology, interpret numerical data.
This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.
