Temporary Provider Service Rep

Temporary

• Type: Temporary
• Job #19936
  
  

Provider Service Representative – Portland, ME

Responds to provider inquiries regarding benefits, eligibility, plan coverage, claims, billing, and payments for Medicare programs.

Key Responsibilities

• Provide accurate information via phone, email, and electronic inquiries.
• Educate providers on policies, procedures, and self-service options.
• Resolve inquiries within established timeframes, collaborating with internal teams when necessary.
• Stay informed on policies and updates.
• Document all inquiries with detailed and accurate information.
• Build strong provider relationships through excellent customer service.
  
  

Qualifications:

• High school diploma or equivalent.
• 3 years of customer service experience (medical billing preferred).
• Strong analytical, communication, and computer skills.
• Ability to multi-task, work independently, and handle stressful situations.
  
  

Hybrid work environment (part time work in Portland. 3-6 month temporary assignment. Excellent opportunity for a candidate with great customer service skills and previous experience working with providers.

Immediate need. $19-23/hr. Monday-Friday, 8-4:30.

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