Customer Service and Order Entry

Now Hiring: Account Expeditor (Sales Support)
Location: Richmond, VA

Are you ready to play a key role in helping businesses and their customers achieve outstanding project results? Our wholesale business empowers trade professionals and their clients to complete successful home remodeling projects. Our showrooms are staffed by knowledgeable professionals specializing in both residential and commercial products. This customer support position is an important part of our business. The right person has a unique opportunity to make a real difference. Spanish speaking skills is a big asset.

Why Work for Us?

• Dynamic Environment: We’re all about relationships and not retail. Your charisma and drive will be key to your success.
• Fun Culture: Work with a team that supports you and knows how to have fun.
• Work-Life Balance: Forget retail hours and embrace a schedule that supports a healthy balance.
• Competitive Compensation & Benefits: Earn a competitive hourly wage of $17-$18, with growth opportunities, plus a comprehensive benefits package including medical, dental, vision, retirement, and paid time off.

What You’ll Do:

• Monitor and respond to customer and member requests.
• Process purchase orders for our showroom.
• Partner with our Accounts Payable staff to resolve invoicing questions.
• Support our designers and customers by taking ownership of issues such as backorders, shipping dates, and damage replacements.
• Assist the Ordering Department with general ordering and confirmations.

You could be a great fit if you are:

• Self-motivated and able to work independently
• Able to identify and solve problems
• Attentive to detail
• Able to communicate effectively, both in writing and conversationally, preferably in both English and Spanish
• Proficient in Microsoft Office and are comfortable learning other software programs

Apply Now!