What are the responsibilities and job description for the Ticket Counter Baggage Assistant position at Prospect Airport Services?
Duties:
The duties of a ticket counter baggage assistant or VBC (vendor behind counter) include; assisting airline passengers with self-tagged luggage from airline kiosks, asking safety/security related questions, and transporting checked baggage to specified areas of the airport & lifting checked baggage on and off weight scales and baggage belt(s). Other duties include;
- Transporting checked luggage from a designated x-ray/screening machine to the baggage belts.
- Loading specific bags in luggage tubs, when applicable
- Periodically replenishing baggage tubs for the conveyor belts - must be available at all times
While performing the duties of this job, employees are frequently required to walk & stand for extended periods of time and must be able to repetitively lift and/or move items up to, and some times exceeding 50 lbs.
Additionally, all ticket counter agent assistants are cross-trained to perform the duties of an airport wheelchair assistant. This includes assisting passengers with disabilities and elderly passengers with wheelchair and baggage assistance, when needed. When performing these duties, the pay rate is $12.00/hr plus tips.
Available Shift(s):
- Mornings: 4:45 AM - 1:00 PM
- PM: 12:00 PM - 6:30 PM (will be extended to 8:00 PM in the Fall)
- Overnight: Not available
**Please note, for part-time the minimum requirement is three days (shifts) per week
Qualifications:
- Applicants must have a valid drivers license or state ID and be able to pass a federal background check
- Must be 18 years of age or older
- Must be able to physically perform required work, including heavy and repetitive lifting
- Professional appearance
- Customer service skills
- Dependable, self motivated and responsible
- Ability to work a flexible, rotating schedule, including weekends
About Prospect Airport Services:
Prospect Airport Services has over five decades of experience in the airline industry. With over 11,000 motivated associates and cutting edge proprietary technology geared up at full strength every day to meet the challenges of the air transportation industry. We provide superior customer service and top quality experiences while maintaining the highest levels of safety in everything we do. Our employees continually strive for professional excellence with a strong work ethic and integrity.
We are looking for applicants that take pride in their appearance, are responsible for their attendance, and that are comfortable working with passengers in an airport environment. For a number of people this job has served them well as a gateway to opportunities within the airline industry. So whether you're just winding up your career or just winding it down we may be a good fit for your needs. Additionally, Prospect has many opportunities for advancement, both in Tampa (TPA) and in the thirty-two other airports we service nationwide.
Prospect Airport Services is an Equal Opportunity Employer.
Job Types: Full-time, Part-time
Pay: From $13.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Opportunities for advancement
- Paid training
- Vision insurance
Compensation Package:
- Hourly pay
- Tips
Schedule:
- 8 hour shift
- Day shift
- Every weekend
- Holidays
- Morning shift
- Overtime
Application Question(s):
- Are you available to work weekends?
Experience:
- Customer service: 2 years (Required)
- Time management: 2 years (Required)
- Heavy lifting: 1 year (Required)
Language:
- English (Required)
Work Location: In person
Salary : $12 - $13
