What are the responsibilities and job description for the Veterinary Client Service Representative position at Prospect Park Veterinary Clinic?
Prospect Park Veterinary Clinic is a small, family owned practice. A love for our animals and patients is of the highest importance. We pride ourselves on serving the community for over 40 years! We practice compassionate and quality medicine with a patient first attitude. Here, we prioritize positivity and professionalism, with a team focused mentality. We believe there is always an opportunity to learn and grow. Therefore, we are seeking individuals who value teamwork and enthusiasm for the veterinary profession to help nourish our work culture! Join our team and apply now! We offer flexible hours with skilled staff and a supportive management team.
Responsibilities:
- Greet and welcome guests as soon as they arrive at the office
- Check clients in and out
- Answer, screen and forward phone calls
- Ensure lobby area is tidy and presentable
-Ability to write clear and accurate medical notes in patient record
- Ability to read and interpret a patient's medical records
- Ability to triage and educate clients over the phone with doctor's recommendations
Qualifications:
- Basic knowledge of diseases processes and medical terminology
-Maintain clear communication between doctors and fellow staff members
- Must be professional with outstanding customer service and phone etiquette
- Basic Math skills / Money Handling
-Ability to stand, walk or sit for prolonged periods of time
-Ability to lift up to 30 pounds without assistance
-Basic knowledge of computer and office equipment
Join our team and apply now! We look forward to hearing from you!
We offer health/dental/vision insurance, PTO accrual, 401k/match, scrub allowance, continuing education compensation and license renewal allowance (for CVT)!
We are also seeking part time applicants! Part Time applicants receive a scrub allowance, pet discounts and PTO accrual.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Continuing education credits
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Uniform allowance
Schedule:
- Day shift
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Veterinary: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Commute:
- Prospect Park, PA 19076 (Required)
Work Location: In person
Salary : $16 - $20
