Mortgage Loan Processor (Full Time) - Richardson, TX

External Applicants: Please apply through Prosperity Bank's Career Center at https://www.prosperitybankusa.com/Careers. Applying through any other source may prevent Prosperity from receiving your application.

Internal Applicants: If you are a current associate of Prosperity Bank, please apply through the internal Talent - Career Center in ADP.

POSITION PURPOSE

Responsible for providing administrative assistance for all mortgage loan processing activities.  Receives, evaluates, and reviews loan applications.  Obtains and verifies necessary information and prepares documents for underwriting and closing review.  Engages title, orders flood zone certification, and appraisals as required.  Communicates loan status to all involved parties including buyer, seller, realtor, and title company representatives.  Obtains proof of insurance as required on mortgage loans.   

Assumes responsibility for providing effective administrative support for all phases of mortgage loan activities.

• Reviews new loan applications.
• Orders appraisals, credit reports, and title reports.  Orders the verification of employment, reconciles the financial data concerning salary, assets, and liabilities.  
• Resolves loan application problems.  Assists applicants with addressing credit report problems, low appraisals, low salary levels, and high debt ratios.
• Reviews information for completeness and accuracy.  Clarifies missing or questionable information.  Follows up with outside sources of outstanding documents.   Ensures that all necessary items are available for underwriting.  Tracks development of information to ensure compliance with underwriting guidelines.   Resolves conditions of underwriting.   Submits loans for final approval.
• Communicates status of loans to buyer and Title Company.  
• Prepares files for closing.  Finalizes that all third-party information is uploaded in Encompass, i.e. appraisal, flood determination, title commitment, and records for homeowner's hazard, windstorm or flood insurance.

2.         Assumes responsibility for establishing and maintaining professional business relationships with customers and mortgage professionals.

• Resolves or refers requests and problems promptly and courteously.  Answers customer loan questions regarding applications in the process of approval.
• Keeps customers and realtors properly informed of Bank policies and procedures.  Notifies customers of additional information required.
• Maintains and conveys the Bank's professional reputation.

3.         Assumes responsibility for establishing and maintaining effective coordination and communication with Bank personnel and with management.

• Assists and supports Mortgage Loan personnel as needed.
• Attends meetings or conference call as required.
• Keeps management informed of area activities and of any significant problems.

4.         Assumes responsibility for related duties as required or assigned.

• Performs miscellaneous administrative functions as needed.
• Ensures that work area is clean, secure, and well maintained.
• Replaces Mortgage Loan personnel as required.

PERFORMANCE MEASUREMENTS

1.         Reports, records, and all related documents are accurate, current, and submitted on time.

2.         Files are accurate and up to date.

3.         Good business relations exist with customers.  Problems and questions are courteously and promptly resolved or referred.

4.         Good working relationships and coordination exist with area personnel and with management.  Assistance and support are provided as needed.  Management is properly informed.

5.         Mortgage processing functions are completed in accordance with established policies and procedures.

6.         The Bank's professional reputation is maintained and conveyed.

The above statements describe the general nature and level of work only.  They are not an exhaustive list of all required responsibilities, duties, and skills.   Other duties may be added, or this job description amended at any time.

QUALIFICATIONS

Education/Certification: High school graduate or equivalent. 

Required Knowledge: Understanding of mortgage loan processing functions including FHA, VA, and 

Conventional Mortgage Lending. Encompass software preferable 

                                                Knowledge of mortgage related requirements, procedures, and underwriting criteria. 

Experience Required: One to two years of related mortgage experience. 

Skills/Abilities: Good verbal and public relations skills.

                                                Strong typing abilities.

                                                Good basic math skills.

                                                Able to use related computer applications.

                                                Well organized.