What are the responsibilities and job description for the Help Desk Technician position at Prosum?
QUALIFICATIONS
Required:
- Graduation from a four-year college or university with a degree in Computer Science, Business Systems or other related field(s) preferred. Could also be equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities
- A minimum of 2 years' experience in a similar role
- Proficiencies in Microsoft technology stack including O365 and MS Teams
- Basic knowledge of Network components and topologies
- General Windows Server knowledge
- Ability to manage projects as assigned
- Ability to adapt to changing business needs and assignments as required
- Excellent written and verbal English communications skills
Preferred:
- ITIL v4. certification is a plus
- A certification is a plus
Salary : $27 - $30
