What are the responsibilities and job description for the Technical Writer position at ProTeam Solutions Inc.?
Documentation & Process Mapping:
A leading energy company is seeking a Senior Technical Writer to provide top-tier documentation and support for Energy Delivery Operations. This hybrid position requires working three days on-site in New Albany, OH, and two days remotely each week.
**Please include a professional technical writing sample
Responsibilities:
- Collaborate with SMEs to analyze and document business processes using Visio.
- Create clear, comprehensive process flows and swimlane diagrams.
Content Development & Editing:
- Develop and update procedure documents, ensuring consistency, readability, and accuracy.
- Proofread and edit documents for grammar, spelling, and format.
- Organize moderate to complex technical topics into cohesive documents.
- Collaboration & Standards Adherence:
- Work closely with other departments to review and refine procedures.
- Establish guidelines for procedure revisions, standards, and documentation practices.
- Maintain professionalism and promote adherence to corporate policies and ethical standards.
- Project Ownership & Communication:
- Manage tasks independently, ensuring project timelines are met.
- Build and maintain relationships with team members and SMEs to facilitate collaboration.
- Address and resolve project concerns in a timely manner.
Required Skills & Qualifications:
- Expertise in Microsoft Office Suite (Word, Excel, Visio).
- Proficiency in Adobe Acrobat.
Experience:
- 4-5 years of technical writing experience, including business process mapping.
- Strong ability to work with and interview SMEs.
Education:
- Bachelor’s degree in Journalism or a related technology degree with a focus on technical communication.
- Soft Skills:
- Excellent communication and relationship-building abilities.
- Highly self-motivated, detail-oriented, and capable of managing multiple tasks independently.
Preferred Skills:
- Previous experience in the energy sector or utility industries is a plus.
- Familiarity with corporate safety policies and procedures.
Contract 6-12 Months
#PSI1
Job Types: Full-time, Contract
Pay: $38.00 - $40.00 per hour
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Application Question(s):
- Experience Technical writing and business process mapping for IT or Energy Sector.
Experience:
- Visio: 4 years (Required)
- Process mapping: 4 years (Required)
Ability to Commute:
- New Albany, OH 43054 (Required)
Work Location: Hybrid remote in New Albany, OH 43054
Salary : $38 - $40
