What are the responsibilities and job description for the Protech Field Trainer (Remote) position at Protech Automotive Solutions?
Protech Automotive Solutions is looking for highly talented, dedicated and quality-focused teammates to provide top tier service to our customers.
Job Summary
The Field Trainer will be responsible for delivering Mobile and ADAS training to teammates and assessing opportunities to obtain and maintain quality standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Deliver training to teammates through live and virtual curriculum
- Recommend and coordinate necessary training for areas of need based on quality reviews
- Mentor Mobile and ADAS technicians to ensure the Protech Standards of quality and compliance are attained and sustained
- Assist in development and enforcement of quality control processes developed by team
- Assess teammate training needs and develop materials that will help teammates understand subject matter
- Follow up with teammates regarding training in-person or through conference calls
- Build and maintain partnerships and act as liaison with field leadership
- Provide leadership where required
- Alignment of top-down vision, goals and objectives from business strategy flowing through to successful completion of company objectives.
- Measure ongoing performance assessment, research and development of new capabilities, and systematically applying knowledge for success.
- Assist evaluation of training sessions created by the training team
- Identify opportunities to improve overall processes
- Oversee and execute special projects as needed
- All other duties as assigned
Qualifications and Education Requirements
