What are the responsibilities and job description for the Aftermarket HRSG Technical Support position at Protingent?
Job Description
Position Title: Aftermarket HRSG Technical Support
Position Description: Protingent Staffing has an exciting direct hire opportunity for Aftermarket HRSG Technical Support with our client that is located in Fenton, MO.
Job Description:
Position Title: Aftermarket HRSG Technical Support
Position Description: Protingent Staffing has an exciting direct hire opportunity for Aftermarket HRSG Technical Support with our client that is located in Fenton, MO.
Job Description:
- This role is part of a team that is responsible for providing customers with support and major retrofits for existing Heat Recovery Steam Generators (HRSGS) and Industrial Power Boilers.
- The expectation is that this will be a hybrid position depending on business needs.
- As HRSG Technical Support, you will develop Aftermarket project activity by building professional relationships with plant personnel, acquiring technical knowledge of assigned plants and the plant history, visiting assigned plant sites once or twice per year and making sure they know we are available for questions, and ensuring assigned plants receive and understand Client Service Bulletins.
- You will handle all service calls from assigned plants, ensure each plant receives prompt, knowledgeable, and applicable responses from Client as required, quote and manage projects regarding sale of parts, engineering services, and inspection services, and assist with review of work assigned to and completed by Aftermarket Engineers.
- Additional responsibilities include negotiating pricing and delivery requirements for spare parts with suppliers and working with the Aftermarket team to decide how to best provide resources to the plant personnel to assure satisfaction.
- As HRSG Technical Support, you will need to become technically competent in the general aspects of the design and operation of an HRSG including thermal datasheets, coil configurations, types of valves and where they are used, coil supports, casing penetrations, start-up of the HRSGs, duct burners, CO, and SCR catalyst and become technically competent in the typical commercial offerings of the Client Aftermarket department.
- At least three (3) years, and preferably at least seven (7) years of experience in a position requiring mechanical skills, strong understanding of engineering fundamentals, and reading/analyzing technical drawings.
- Strong problem-solving and critical thinking skills and excellent customer service skills. Proactive, and able to work both independently and with a team. Excellent written and spoken communication skills, highly professional, organized, and trustworthy team player.
- Proficiency in English.
- Ability to read, write, problem solve, make quick decisions, interpret data and analyze results; effective written and verbal communication is essential.
- Occasional travel to plants will be required. Estimated travel 20-25% but may vary based on project requirements. Required to climb stair towers, ladders and enter confined spaces during plant visits and inspections.
- Job Type: Direct Hire
- Salary Range: $62K-$100K
- Location: Fenton, MO.
Salary : $62,000 - $100,000