What are the responsibilities and job description for the Business Analyst (Utility exp, divestitures, Servicenow pref). position at Protos IT?
Job Details
Title: Business Analyst
Duration: 6 months with possibility of extension.
Location: This is a remote position. Candidates in the NY/NJ area are preferred. Some travel may be required.
The Business Analyst will be providing technical application support for our utility client and will be required to coordinate system requirements with technical resources, project managers, and customers at various levels. Responsibilities will include analysis, change management, coordinating and tracking of information on high visibility and tightly scheduled large projects with customers and deadlines. The candidate will also be required to develop solutions that require depth of technical knowledge and understand through discussions with the technical team.
Location: This is a remote position. Candidates in the NY/NJ area are preferred. Some travel may be required.
Responsibilities:
Develop preliminary and detailed business requirements, use cases/user stories, software requirements, and process/workflow diagrams
Gather and evaluate information from multiple sources for project planning, requirements gathering, including interpreting high-level information; abstracting from low-level information to a general understanding; and evaluating user requests to perceive the underlying needs of the business
Communicate requirements and opportunities to all levels of the organization and to audiences of varying degrees of technical knowledge
Business analysis, including completion of deliverables following the IT PMO by project phases
Lead business requirements gathering workshops and document business requirements.
Analyze current business processes and document process flows.
Work with business stakeholders in developing business process flows.
Utilize domain specific knowledge to work with business stakeholders to identify, specify and analyze business requirements and processes
Translate business requirements into technical specifications.
Research and develop emerging technologies, develop business cases and create pilot projects to test out new customer products and services prior to mass deployment.
Coordinate with different teams to improve productivity on tasks/projects.
Requirements:
Bachelor s degree in Computer Science or a related field.
8 years experience working as a Business Analyst
Strong oral and written communication skills
Self-driven and have demonstrated the ability to work independently with minimum guidance
Demonstrated multitasking ability, problem solving skills and a consistent record of on time delivery and customer service
Demonstrated ability to handle multiple projects across different platforms with different project managers
Strong analytical ability
Fluent in Microsoft Office Suite
Good understanding of technology platforms and ability to explain technical concepts to the business users in the context of business requirements.
Preferred Qualifications:
Utility experience greatly preferred
Previous experience with divestitures preferred
Knowledge of ServiceNow is preferred