What are the responsibilities and job description for the Relationship Banker position at Providence Bank & Trust?
We are currently seeking an enthusiastic and team-oriented individual to join our Retail Team! If you are looking for a rewarding career in banking where you can shine professionally, provide superior customer service and give back to the community, consider joining providence Bank & Trust and becoming part of our team. We are always growing and making our communities stronger while achieving our goals. We give back, we give thanks, and we give our all. Employees make us more than just a bank...they make us a community.
This individual will be based in Orland Park, IL
WORK HOURS:
Lobby & Drive-Up
Monday - Friday: 8:30 a.m. - 5:00 p.m.
SUMMARY:
The Relationship Banker is responsible for enhancing customer relationships by providing excellent customer service while servicing all the customers’ financial needs from start to finish. This position calls for individuals who have a passion for superior customer service and are enthusiastic and team oriented. In this dual role, the Relationship Banker will handle a variety of financial transactions and new account openings for individual and business clients. The Relationship Banker will look for opportunities that support the bank's strategy by engaging with customers to meet the financial needs of customers and make referrals to business partners.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Support relationship building efforts within the branch.
- Accurately process various financial transactions and/or bank transactions within the branch.
- Contribute to overall branch operation.
POSITION REQUIREMENTS:
- Education - High School diploma or equivalent (GED).
- Experience - One (1) year of job-related experience preferably in a banking, sales or customer service environment.
- Other - Basic knowledge of Microsoft Outlook, Excel, and Word.
PREFERRED REQUIREMENTS:
- Banking experience.
- Effective customer relationship building skills including ability to sell, cross-sell, and refer products.
- Basic knowledge of retail products, policy, and procedures, documentation, and systems.
- Excellent verbal and written communication skills.
Equal Opportunity Employer, including disability/veteran.
