Operations Specialist

SUMMARY:

Employee will participate in operational analysis, time management, and financial reporting activities to ensure projects remain on track and resource utilization is optimized. Employee will also contribute to process improvements, workflow standardization, and data-driven decision-making to enhance efficiency and business performance. Assignments will be office based, reporting out of our Baton Rouge, Louisiana location.

MINIMUM QUALIFICATIONS (Knowledge, Skills and Abilities):

• Bachelor’s degree.
• Proven experience in operations analysis or a similar role.
• Strong analytical and problem-solving skills.
• Proficiency in data analyses and financial reporting.
• Excellent communication and interpersonal skills.
• Ability to work independently, is self-driven and works to further the efforts of the team.
• Proficiency in using AI and other technologies to streamline processes.

\ATTRIBUTES:

• Initiative - Volunteers readily; asks for and offers assistance when needed; willing to do whatever it takes to successfully complete tasks or projects.
• Judgement - Exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
• Analytical - Able to deconstruct information into smaller categories to draw conclusions.
• Planning/Organizing - Able to prioritize and plan work activities efficiently; organizes or schedules other people and their tasks.
• Technically Savvy - Capable of learning new technology easily due to having a current strong knowledge of modern technology.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Run weekly time analysis/spent/etc. reports and fill out scorecards, coordinating with Project Managers (PMs) to resolve zero spent issues.
• Review timesheets before posting to ensure exceptions are limited and bring questionable items to the Chief Operations Officer (COO).
• Conduct floor checks on timesheets to verify time allocation to correct projects.
• Active role with collections of outstanding accounts receivables (A/R).
• Review weekly project charged time/hours and address any questions with PMs.
• Run weekly project performance reports, ensure budgets remain on track, and collaborate with PMs and COO to resolve issues.
• Run weekly error suspense reports and coordinate with PMs and employees to allocate time to projects.
• Review forecast spreadsheets and send three- and six-month trends to group leaders.
• Assist Operations staff in streamlining processes and creating efficiencies using new methods/technologies, including Artificial Intelligence.
• Analyze financial data to determine trends in specific project types and provide recommendations on cost adjustments or project viability.
• Assist the COO with developing and maintaining operational processes and workflows to ensure efficient resource utilization.
• Identify operational problems and inefficiencies, escalate to management, and provide potential solutions for resolution.
• Collaborate with the software group to run invoices and manage client requests.
• Use data analysis to identify areas for Operations optimization.
• Track and monitor key metrics (utilization, margin, revenue, etc.) to develop analytical insights and drive recommendations for improvements.
• Attend Operations and other meetings, as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to travel frequently and on short notice.
• Ability to walk long distances.
• Ability to lift 30 lbs.

The above job description is intended to describe the general nature and level of work being performed in the described position. This document is not intended to be an exhaustive list of all position duties and skills required of the individual classified in this position.

ADDITIONAL COMPANY INFORMATION:

The above Job Description is a written statement of facts describing the scope, responsibilities, and organizational relationships of this position as it is. It is intended to provide a clear picture of the position’s role within the organization.

This job description is subject to change as Providence Engineering and Environmental Group LLC evolves, and in no way implies that this description includes all the duties associated with this position. Job duties related to this position may be added/removed from the job description as needed. Providence Engineering and Environmental Group LLC depends on its employees to assess current positions and update position description as duties change, responsibilities increase/decrease, technology improvements occur, or because of any other factors which may impact the success of such position.

Providence Engineering and Environmental Group LLC is committed to diversity and is an Equal Opportunity Employer. All applicants and all employees will be evaluated based on their ability, competence, and performance of the essential functions of their positions. It is the policy of Providence Engineering and Environmental Group LLC to be nondiscriminatory in all matters regarding the selection, recruiting, hiring, termination, promotion, transfer, work assignment, scheduling, compensation of employees, and any or all other terms and conditions of employment. The company does not unlawfully discriminate based on any applicable, legally protected classification or characteristics, including but not limited to race, color, religion, sex, gender identity, sexual orientation, national origin, veteran status, ancestry, citizenship, age, physical or mental disability. Providence Engineering and Environmental Group LLC is committed to providing reasonable accommodations to employees and applicants with disabilities to the full extent required by the Americans with Disabilities Act (ADA). If you feel you need a reasonable accommodation pursuant to the ADA, you are encouraged to contact us at HumanResources@providenceeng.com.

Providence Engineering and Environmental Group LLC is an EEO employer - M/F/Vets/Disabled