Manager Patient Access

Description " Manages all activities and functions of Patient Registration Services", Patient Scheduling, Call Center activities, and Authorizations for facility-based services at the Ballard Campus. Provides excellent customer service to patients and Physician offices. Assures timely, accurate and compliant registrations consistent with excellent revenue cycle outcomes. Provides leadership and direction to department supervisory staff. Serves as management liaison with all point of service registration areas within Swedish. Serves as management contact for all clinical areas serviced by Ballard Patient Registration and Scheduling. Coordinates services and improvement opportunities with the regional business office. Resolves problems impacting an efficient revenue cycle. Participates in or leads process improvement and development for customer service, patient care, revenue management and technology implementation. Able to perform all duties of scheduling and registration of patients in inpatient setting the Emergency Department and hospital-based departments. In addition to oversight of Ballard Patient Access, manages Ballard's Business Healthlink Department. Assures that all staff adheres to Swedish's customer service standards and culture of excellence expectations. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Ballard and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree with course emphasis in Management, Business, Health Care Administration or closely related field or Participation in an accredited academic program with a targeted completion date 4 years experience in a hospital or ambulatory setting working in admitting, patient finance, registration services or other closely related department Previous supervisory experience Experience establishing," measuring and tracking performance metrics Preferred Qualifications: CHAM (Certified Health Access Manager) upon hire Previous management experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well", growing professionally and achieving financial security. We take care of you," so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. " About Providence "At Providence", our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people," advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role", such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives," or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. " About the Team "Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill", Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the Puget Sound. Swedish, named a LinkedIn Top Company to grow your career, employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment. We are committed to cultural diversity and equal employment for all individuals. It is our policy to recruit, hire, promote, compensate, transfer, train, retain, terminate, and make all other employment-related decisions without regard to race, color, religious creed (including religious dress and grooming practices), national origin (including certain language use restrictions), ancestry, disability (mental and physical including HIV and AIDS), medical condition (including cancer and genetic characteristics), genetic information, marital status, age, sex (which includes pregnancy, childbirth, breastfeeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, genetic information, and military and veteran status or any other applicable legally protected status. We will also provide reasonable accommodation to known physical or mental limitations of an otherwise qualified caregiver or applicant for employment, unless the accommodation would impose undue hardship on the operation of our business. We are a community where all people, regardless of differences, are welcome, secure, and valued. We value respect, appreciation, collaboration, diversity, and a shared commitment to serving our communities. We expect that all workforce members in our community will act in ways which reflect a commitment to and accountability for, racial and social justice and equality in the workplace. As such, we will maintain a workplace free of discrimination and harassment based on any applicable legally protected status. We also expect that all workforce members will maintain a positive workplace free from any unacceptable conduct which creates an intimidating, hostile," or offensive work environment. " Requsition ID: "220948 Company: Swedish Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Leadership Department: 3902 SBA PATIENT REGISTRTION Address: WA Seattle 5350 Tallman Ave NW Work Location: Swedish Ballard Tallman Bldg-Seattle",,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,, Pay Range: $38.56 - $62.26 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Check out our benefits page for more information about our Benefits and Rewards. Swedish Health Services is proud to be an Equal Opportunity Employer. Providence does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Salary : $39 - $62