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Staff Management
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- Support hands-on training to childcare team and volunteers.
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- Oversee daily management of staff performance and address issues verbally and through written documentation. Communicate and resolve issues with the Crisis Nursery Manager.
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- Provide input in the 30,60,90 day and annual performance evaluations of the childcare team.
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- Coach, model and mentor the childcare team in the Crisis Nursery Model and ensuring adherence to ODJFS, CARF and Providence House policies and procedures.
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- Supervise volunteers in completing tasks that aide in the completion of shift requirements or childcare. Inform volunteers of communicable diseases, low census, or other shift needs.
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- Utilize Trauma-Informed Care and Conscious Discipline techniques when in ratio. Monitor the use of these practices by childcare team members at all times.
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- Assist with the monthly schedule, ensuring coverage for PTO, self-care, floating holidays, bereavement, etc.
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- Verify team member clock in and clock out within the UKG system for payroll accuracy as needed.
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Administrative Tasks
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- Know and understand rules pertaining to childcare as outlined in 5101:2-5 and 5101:2-9, ODE and CARF standards.
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- Communicate shift summary and any issues/problems to oncoming childcare supervisor or team lead.
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- Ensure volunteers sign in and out accordingly, documenting their arrival/departure time in the binder.
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- Complete and process appropriate documentation including, Critical Incident Reports, disclosures, etc. by the end of shift.
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- §Answer phones, door, receive gifts/donations and complete the donation form.
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- In conjunction with the Facilities Department oversee flow of inventory, report item shortages to Facilities Department and the Crisis Nursery Manager.
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- Be culturally competent and supportive of diversity in both service to clients and through professional interactions.
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Family Support
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- Document home, day, virtual or onsite visits and appointments for children with guardians. Document the presence of any guests/visitors, as well as concerns. In addition, as appropriate, complete medication release form including accurate pill counts.
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- Communicate status of children to guardians in person or via phone and manage child/guardian phone communications as appropriate.
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- Conduct intakes and discharges with appropriate documentation. Count and document all clothing and personal belongings going home and complete Medication Discharge form and relevant pill counts.
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Childcare Provider Team Support
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- Oversee preparation and serving of meals. Oversees implementation of daily food program to meet children’s nutritional needs; ensures that substitutions are provided for children with dietary restrictions; child food allergies and how to accommodate children with allergies.
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- Manage the administration of medication as prescribed by medical professional, creating medication sheets, completing pill counts, obtaining side effect documentation, and creating medication case notes for any errors upon occurrence.
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- Coordinate transportation for children to and from appointments, field trips, school, etc, with assistance of Crisis Nursery Manager. Assign staff for transportation duties from the valid driver’s list.
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- Report concerns regarding child behaviors, disclosures, and parental concerns to child’s assigned social worker in a timely manner.
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- Ensure the implementation of the weekly curriculum, by overseeing staff in the completion of activities with the children.
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- Responsible for the implementation of behavior management techniques by childcare team as requested by the Crisis Nursery Manager or other program team members.
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Nurturing Care and Trauma Informed Practices
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- Provide an inclusive environment for children and families.
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- Model healthy behaviors and provide social guidance to the children.
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- Utilizing Providence House curriculum, stimulate children’s development with a daily routine and enrichment activities.
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- Complete Ages and Stages Questionnaire: Social Emotional Screening and 30-day adjustment assessments as needed. Document developmental milestones and concerns on children’s daily care sheets.
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- Exhibit strong emotional awareness and self-regulation.
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- Practice calming techniques with children.
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- Build strong relationships with children and practice “noticing”, mindfulness, encouragement, and praise.
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- Use clear, assertive, and non-threatening communication with children.
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- Offer choices whenever possible to encourage cooperation.
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- Operate with positive intent for children’s behavior and coach them toward appropriate behavior. Use empathic skills to help children understand and manage their emotions.
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- Utilize positive touch, redirection, and time out when needed for behavior management according to the approved behavior management plan for the child’s age using time-in first before issuing consequences.
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- Attend to the children’s daily physical and personal needs, including bathing, toileting, hygiene, and medication management under direction of Supervisor.
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Trainings and Meetings
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- Complete required training hours (52 in first year, 24 in all subsequent years) in accordance with mandated deadlines and anniversaries as defined by State regulations.
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- Acquire CPR/First Aid certification within 6 months of hire.
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- Obtain Serv Safe food handler’s certification within 6 months of hire.
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- Attain OCCRA Level 1 Trauma Informed Care certification within 6 months of hire.
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- Attend Supervisory training
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- Secure training from the Department of Children and Youth (DCY) on the Notification and Documentation of Critical Incidents; OAC 5101:2-9-23 through the Ohio Certification for Agencies and Families (OCAF) system within 4 months.
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- Attend management meetings, staff meetings, pre-shift meetings and training as designated.
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