Residence Manager - WDSS Program (Part-time)

ORGANIZATION OVERVIEW: Providence House, Inc. is a value driven not-for-profit organization focused on assisting women in building community and transforming their lives. The agency is committed to promoting wholeness and healing while offering quality evidence based services to women and children who find themselves homeless and/or involved with the criminal justice system.
Providence House follows a trauma based practice model. Providence House was founded by the Sisters of St. Joseph over thirty years ago and continues to hold the values of non-violence, compassion, hospitality and community at its core. Providence House is actively seeks to provide support, training and opportunities that foster growth and wellbeing for its staff as well as the women we serve.

JOB DESCRIPTION: The Residence Manager is responsible for the daily supervision of the residents and the overall operation of the house. The Residence Manager will work collaboratively with the case managers, social service team and Program Director to ensure residents meet their goals and that a safe and healing environment is maintained that is conducive to the health, safety and productive growth of the resident.

REPORTS TO: PROGRAM DIRECTOR

RESPONSIBILITIES:

Team/Staff Relations

• Work as part of a team to plan and develop resident programs and goals
• Meet with pertinent staff to discuss matters of mutual concerns.
• Communicate with other Residence Managers on any follow ups required on house management issues at the end and beginning of each shift.

Daily Interaction

• Interact daily with residents encouraging and supporting their goals of independent living.
• Support residents positive behavior and address negative behavior with trauma informed approach
• Instruct residents regarding independent living skills around child care and household management
• Conduct rounds of all areas (common rooms, residents rooms) when beginning and ending shift and every 2 hours during shift making sure residents are engaged in appropriate activities and the environment is safe; making corrective action as necessary ensuring a safe and healthy environment.
• Perform weekly room inspections: discuss findings with residents regarding cleanliness, proper use of furniture, etc. Report all needed repairs, supplies and storage issues to appropriate Residence Coordinator.
• Plan and implement appropriate activities for residents/children particularly on weekends and night.
• Log all room inspections in logbook
• Welcome visitors, answer door and phone. Log in residents’ visitors.
• Distribute petty cash for related household and residents’ needs.

Environment

• Clean and prepare bedrooms for new residents and preparation of laundry of all linen and towels, etc.
• Keep appliances, cabinets, and counter tops orderly and clean.
• Mop and sweep floors.
• Prepare dinner meals and create menu following CACFP guidelines.
• Maintain and update schedules: room/bed assignments, logbook, chores, cooking, and laundry assignments.
• Make sure supply closets and basement area are neat and clean
• Distribute household cleaning supplies and paper products as necessary
• Complete work order form for repairs and send to appropriate personnel immediately
• Make appropriate calls for emergency repairs and services
• Ensure building is in compliance and ready for inspections by WDSS, DOH, Fire Department, and other inspection agencies.

Sanctuary Model

• Effectively use and practice Sanctuary Models tools; safety plans, community meetings, psycho-educational groups, team meetings, red flags reviews, and self-care in the program to create a non-violent and trauma sensitive culture.
• Promote and model the core values of Providence House Mission (Compassion, Non-Violence, Hospitality, and Community) and the Seven Sanctuary Model Commitments to create a non-violent and trauma sensitive culture.
• Integrate the Sanctuary Model SELF (Safety, Emotional Management, Loss and Future) framework into daily practice to ensure quality care and an effective work environment.

Incidents

• Notify appropriate personnel of all incidents, complete incident report forms immediately following incident, make necessary emergency phone calls, i.e., EMS, 911 or Fire Department and file with WDSS
• Call priority one incidents to Program Director

Administrative

• Keep accurate, up-to-date documentation on all clients. Including but not limited to, intake forms, daily logs, fire drills, CACFP documentation, room inspections, menus, census reports, daily child school logs, etc.
• Complete all paperwork in a timely and accurate manner.
• Assists with any and all data collection system.

Supervision

• Participate in individual supervisory sessions with the Program Director
• Attend all service training and workshops or outside trainings and workshops.
• Perform other tasks as assigned by Program Director as needed.

REQUIREMENTS

• High School Diploma;
• Bilingual preferred but not required;
• Experience in a social service, residential setting;
• Experience working with people living with mental health and/or substance treatment needs;
• Preferred experience working directly with people in reentry from incarceration;
• Ability to motivate and instruct in life skills tasks;
• Comfortable regularly climbing multiple flights of steps at a time and occasionally using a ladder to complete tasks;
• Safely lift and move heavy items which may weigh up to 30 pounds regularly;
• Excellent oral and written communication skills;
• Excellent interpersonal and organizational skills;
• Ability to work independently as well as part of a team, and;
• Competency with basic digital literacy, Google Workspace, Zoom, and Microsoft Office programs.

WORK SCHEDULE

• Providence Houses residence is 24 hours.
• Available Part-Time Shift schedule includes Saturday & Sunday, 12am - 12pm & 12pm - 12am.
• The office location for this position is New Rochelle (Westchester County).

SALARY AND BENEFITS

Salary is $20.00 an hour. Paid time off benefits include: 1 week of vacation, 1.5 personal days, and 7 sick days. Health and Wellness benefits include: medical, dental, vision, prescription coverage, life insurance, short-term disability, long-term disability benefits, and Employee Assistance Program (EAP). Other benefits include: a monthly health stipend (at the agency’s discretion), 403(B), commuter benefits, and paid professional development opportunities.

EQUAL EMPLOYMENT OPPORTUNITY

Providence House is committed to providing equal employment opportunity in all of our employment programs and decisions. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender (including “gender identity” -- which refers to a person’s actual or perceived sex, and includes self-image, appearance, behavior or expression, whether or not different from that traditionally associated with the legal sex assigned to the person at birth), national origin, age, disability, genetic information, marital status, partnership status, caregiver status, alienage or citizenship status, status as a covered veteran, or any other prohibited factor.

Job Type: Part-time

Pay: $20.00 per hour

Benefits:

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Weekends only

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $20