What are the responsibilities and job description for the Front Desk Agent/Night Auditor position at Providence-Seekonk Inn?
Busy hotel seeking part-time overnight help; additional evening and weekend shifts could be available for those looking to work more hours. We are looking for an organized, professional people-person to work at the Front Desk. You will handle all types of guest requests and issues and keep up with some light cleaning in the lobby and public areas of the hotel, as well as running the Night Audit. The ideal candidate can self-supervise and manage their time well. You will be responsible for checking guests in and out; answering the phones; making reservations; handling billing inquiries; resolving complaints; monitoring the camera system; keeping the public areas of the hotel clean and inviting; recommending local eateries, events, and attractions; folding laundry for the hotel; maintaining a clean and inviting lobby area; running the daily financial report; helping with set up and service for the breakfast buffet, etc.
This is the perfect job for someone looking to supplement their full time income with a second job, or someone with limited availability during the day. Weekend availability a plus!
Job Requirements:
- Must be an outgoing, positive, friendly person.
- Must have a polished presentation with professional communication skills.
- Prior face-to-face customer experience.
- Previous hotel experience.
- Must have reliable transportation.
- Computer experience is a plus.
- Ability to stand for the duration of your shifts is a must.
If interested please reply with your resume. Thank you.
Job Type: Part-time
Pay: From $15.00 per hour
Expected hours: No less than 16 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
Schedule:
- 8 hour shift
- Holidays
- Monday to Friday
- Overnight shift
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Hotel Experience: 2 years (Preferred)
- Customer Service: 5 years (Preferred)
Work Location: In person
Salary : $15