Senior Business Analyst III

The Business Analyst III reports to the Director of Administration and is responsible for defining business solution recommendations and translating business objectives into detailed requirements to support the solution. This person is adept at assimilating, integrating, and interfacing technical knowledge with business/systems requirements. The Senior Business Analyst produces functional requirements, use cases, data mappings, data dictionaries, software specifications and systems scope documentation. This person may also be responsible for writing test plans, test cases and UAT quality assurance work. When necessary these individuals should also be able to lead teams of analysts to facilitate, document, analyze data, integrate and train business users throughout the project development life cycle. Able to conduct various types of work in varied client environments, with multiple teams; including business and technical teams, and produce results. Develops frameworks to address client problems; identifies issues, dependencies; develops problem-solving approaches to minimize pitfalls. Leverages business and data skills and knowledge; performs thorough, accurate analysis; guides team in developing recommendations. Structures client documents and manages writing process; writes key sections of client documents. Partners with technical leads to facilitate systems development; understands the development process (requirements gathering, design, code, test, deploy). Can work with the development team to define a best practice model from beginning to end for the development effort. Comfortable with ambiguity; flexible and able to be effective while managing multiple tasks and priorities. Responsible for user facilitation, business process analysis, data analysis, requirements documentation and testing. Facilitates users or program staff to reach alignment; designs, conducts, and documents meetings effectively. Analyzes and documents current business process; translates business requirements into functional specs, defines and recommends new processes: using process flows, activity diagrams, swim lanes, use cases as needed and acting as a liaison between business users and technical developer. Capable of documenting data dictionaries, data requirements for input forms, developing test data and tracing functional data items back to originating data sources. Analyzes data and trends, define reporting KPIs and metrics, works with technical teams to develop reports in tools such as Tableau and Cognos. Develops test plans and assists or leads system and user acceptance testing with tools such as JIRA or HP ALM. Capable of effectively presenting and communicating ideas to clients and leading teams to meet project goals. Presents ideas and outcomes successfully with clients; develops effective presentation materials; can present to senior business leaders and users. Clearly communicates with all team members; provides ongoing feedback to team members and client. Generates viable new ideas for business solutions; shows creative thinking, reviews entire process for improvements. Builds consensus and trust among team members; committed to meeting client goals; mentor s others including clients or junior staff. Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned. Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location. Performs related work as assigned.