Go To Market - Manager, Project Management

Job Classification:

Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

We are searching for a dynamic and tech-forward leader to join the Retirement Strategies – Service Delivery - Go To Market team. This role is crucial in driving Retirement Strategies’ financial performance, customer and financial professional satisfaction, and service excellence culture.

Go To Market is responsible for leading through Product, Technology, and Transformation Initiatives that drive the Purchase Experience forward and creates winning Customer and Employee outcomes. This role blends project and program management with functional expertise spanning initial Viability, Design & Discovery, Implementation, and Post-Launch Monitoring activities.

The ideal candidate will have a clear understanding of the Defined Contribution market, it’s stakeholders, technology solution providers, recordkeepers, and asset managers. Understanding plan Participant needs, behaviors, and expectations is crucial to developing the ideal state Operating Model and bringing tech-forward solutions to market in partnership with key partners. Having a clear perspective on the differing operational, regulatory, technology, partner, and customer nuances in how the DC market operates versus individual annuities.

The current EWA for this position is fully virtual. While this position does not require your on-site presence on a regular basis, depending on business preferences, there may be occasions where you are required to be on-site at a Prudential office.

Accountable for:  

• Execution of DC-In Plan Income strategy and service delivery across Operations
• Establish a DC-In Plan Income Operational Support Model in partnership with business accountable executives
• Represent and drive company focus with Key Strategic Partners and Vendors 
• Chief internal Operations support owner for identified priorities 
• Monitor and Solicit Partner(s) and Participant(s) feedback and driving for successful outcomes  
• Participate in Partner(s) RFPs, Term Sheets, Work Orders, and Agreement negotiations.
• Point of contact for sensitive issues / escalations 
  
  

What you’ll need: 

• Defined Contribution Market Experience: Understands the needs, expectations, and capabilities of Participants, Record Keepers, Asset Managers, and Technology Vendors. Stays abreast of changing regulations, product offerings, technology solutions, and partnerships.
• Program and Project Management: Prior Program and Project Management experience to include Workstream leadership. Follows agile project and process design methodology, develops business updates, and remains connected to initiatives throughout the project’s lifecycle end to end. Acts as Operational Process and System Subject Matter Expert which includes Journey Team collaboration. Plans, monitors and manages internal projects from ideation through completion. Works independently and with management to scope, plan, and manage complex project efforts e.g., multiple project, technology, and business teams.
• Controls Design Thinking: Responsible for Process, Systems, and Controls design and looks beyond how it is done today to how it should be done for maximal results while remaining compliant to regulatory needs.
• Operating Model Design: Leads and coordinates resourcing, staffing, supply and subcontract management, progress reporting, troubleshooting, and resource management.
• Relationship Management: Develops and fosters strong relationships with stakeholders and partners in the DC market.
• Financial Acumen: Ensures project results meet cost requirements while balancing technical quality, reliability, and schedules.
• Negotiation and Contracting: Deftly navigates multiple internal and external stakeholder needs to ensure a deal is won and the company enters into a partnership to deliver our product solutions to Participants.
• Communication and Collaboration:  Excellent communication skills, capable of engaging effectively with front-line staff, clients, leadership, and key stakeholders. Exhibits strong decision-making and problem resolution skills while working in a fast-paced environment. 
• Problem Solving: Critical thinking and decisiveness in managing multiple priorities and projects simultaneously in a fast-paced environment. Strong problem-solving skills and the ability to handle sensitive issues with discretion.
• Educational and Professional Requirements:  Bachelor’s degree required with Master’s degree preferred; equivalent work experience considered.  Series 6/7, Series 63, Series 26 FINRA Registrations preferred though not required.
• Up to 10% travel may be required. 
  
  

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $118,700.00 to $176,600.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.