Manager, HR Application Management - Global Payroll

Job Classification:

Corporate - Human Resources

At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career – all while growing your skills and advancing your profession at one of the world’s leading financial services institutions!

The Human Resources (HR) Programs and Services team is responsible for the operations supporting Prudential’s global total rewards programs, payroll, tax, accounting, and talent acquisition. It also provides data management, application management and shared services for HR. A unique opportunity exists within the team for a Manager, Application Management to support the technical administration of Prudential’s Global Payroll program(s). This position will have a primary focus on payroll support of international (non-USA) pay programs but will also support USA-based processes and data as needed.

Based on a hybrid support model of internal and third-party vendors, this role will work closely with teams from Global Payroll Delivery, Global Technology, and Business Operations to deliver end-to-end solutions that support plan requirements, align with regulations, and provide an exceptional user experience. This role will also collaborate with other stakeholders in HR at various levels of the organization, including international business partners.

This role will be a hybrid work arrangement based out of our Newark, NJ location. Virtual locations are also considered.

What you can expect:

• Within the global HR Support model, this position will serve as the lead for Global Payroll application and data management. This accountability will include partnership with key stakeholders to support, troubleshoot and implement global solutions across multiple ecosystems related to the business process.
• Management of data integrations between vendor and internal systems.
• A fast-paced environment with need for thought ideation and creative solutioning to drive enhancements to the user experience and reduce risk of error in processes related to Global Payroll.
• Relentlessly champion continuous process improvement and simplification; identify and implement opportunities that yield operational efficiencies and / or improve user experience.
• Lead and assist with business analysis efforts for multiple projects and implementations. This includes collecting and documenting business requirements, analyzing impacts and interdependencies of systems/configurations, partnering with technology teams to translate business needs into streamlined system designs, providing quality review of functional specifications, and coordination/execution of user acceptance testing (UAT).
• Provide analytical support to key stakeholder, such as: reports, metrics, ad hoc analyses, and presentations.
• Identifying, implementing, and enforcing key controls within the business process.
• Supporting the compensation application management team during peak periods, typically during the year-end process (November-March) and to support time off needs.
• Function as trusted advisor to the Global Payroll Delivery team while being an ongoing advocate for the business and function needs.
• Partner with the internal operations team that develops system integration files, providing business requirements and requisite subject matter expertise.
• Address / resolve production issues and related recovery efforts.
  
  

What you’ll need:

• Extensive knowledge and understanding of Global Payroll programs and processes.
• Strong data savviness with the ability to drive streamlined solutions.
• Extensive knowledge of data integrations with global partners. Experience is preferred.
• Strong business analyst skills and the demonstrated ability to use data insights to drive process improvements, particularly related to systems.
• Critical and creative thinking, with the ability to think broadly and make connections across multiple programs, processes, systems, and domains.
• Relentless focus on operational excellence, process simplification and a positive member experience.
• Positive relationship management mindset that demonstrates collaborative skills working with both internal and external partners.
• Excellent oral and written communication skills, with the ability to effectively flex style and approach based on the audience (e.g., senior leadership, vendors, technology support, executives, participants)
• Risk management and control mentality.
• Enhanced understanding of Workday compensation and advanced compensation modules.
• Ability to present and clearly explain technical information to non-technical audiences.
• Validated ability to develop innovative solutions to problem situations, particularly in an autonomous setting.
• Ability to work during non-traditional hours to support business partners who work in multiple time zones.
  
  

I’d be a plus if you had:

• Experience with large, complex organization process management.
• Experience with integration management.
• Experience in technology or HR Operations.
• Experience working in an agile model with global partners.
  
  

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $118,700.00 to $176,600.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.