Senior Case Installation Specialist

Job Classification:

Operations - Insurance Operations

At Prudential, we make lives better by solving the financial challenges of our changing world. Bring your experience and unique insights to a collaborative culture focused on meeting our client needs. We are seeking a Data Specialist on our Pension Risk Transfer New Business & Client Transition team.

The Data Specialist is responsible for the data activities when on-boarding new clients for the domestic Pension Risk Transfer market. The successful candidate will interact extensively with clients, intermediary advisors and internal business partners to ensure an accurate transfer of data that results in each annuitant receiving the benefits promised.

The current EWA for this position is hybrid and requires your on-site presence on a reoccurring basis as determined by your business. Your manager will provide additional details relative to the specific number of days you are expected to be on-site.

Primary Responsibilities:

Managing large amounts of annuitant data incorporating data research, merging functions, sorting, coding, and comparison within Microsoft Excel and related systems’ programs for the purpose of loading data to PRT recordkeeping systems.

Day to day functions include:

• Create PARIS accounting record
• Create ALR / ABC accounting records via Master record program
• Review plan specifications related to specific client to determine data load strategy
• Interact with business partners (e.g., Valuation, Pro Admin) to validate load strategy and ability to support downstream needs
• Receiving files in Microsoft Excel or text format, reviewing for missing information
• Applying data to external search engine to identify potentially incorrect data
• Mapping data manually or via mapping software to Prudential data format
• Re-formatting data fields as required by Prudential’s data load programs
• Applying internal coding to data file
• Creating data sets within TSO mainframe system
• Running various system programs to feed data sets into ALR / ABC recordkeeping system
• Reviewing system output reports for errors
• Reconciling system output reports to original data received
• Manually update annuitant records as needed
• Create data extract reports to for client review, response, and sign-off
• Run recordkeeping check writing mini-series to produce payments for specific contract when loaded after main check writing cycle
• Calculate and apply benefit increase data to ALR / ABC via COLA program
• Extracting data from the recordkeeping system to populate Annuity Exhibit templates with participant data
• Identifying list of demographic changes for New Business Pricing as part of premium true-ups
• Determining technology solutions required to support new sales. Drafting business requirements, serving as a business contact for questions, reviewing and approving functional requirements, conducting user acceptance testing and post installation check out of system installations.
• Partnering closely with other PRT teams to implement successful solutions
• Provide support as needed to other internal teams for plans recently on-boarded to understand processes, calculations and other specific needs for administering benefits under the contract.
• May support training and procedure development
  
  

Qualifications:

• BS degree or equivalent work experience
• Minimum one year of Operations, Financial, or Accounting related work experience utilizing intermediate Excel functions
• 2 -3 years of Retirement Industry experience a plus
• Strong attention to detail
• Overall strong Excel skills
• Ability to work independently and collaborate as part of a team
• Self-motivated and proactive
• Discretion to deal with confidential information
• Strong time management and organizational skills
• Strong communication skills and ability to foster relationships with multiple departments
• Ability to work in a fast-paced, ever-changing, and challenging environment
  
  

Primary locations are hybrid– Scranton, Newark or Hartford.

What we offer you:

Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $72,900.00 to $108,600.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level.
• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
• 401(k) plan with company match (up to 4%).
• Company-funded pension plan.
• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
  
  

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.

Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.

Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.

If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.

If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.