What are the responsibilities and job description for the Process Management Specialist position at Prudential?
Job Classification:
Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy
We are excited to announce a career opportunity within our Service Support & Solutions organization. We are seeking a Project Management Associate to join the Regulatory Support Team.
This individual will be responsible for handling multiple regulatory reporting activities for both Individual Life and Hartford, managing annual regulatory reporting, market conduct exams, ad hoc regulatory inquiries, and Price Waterhouse audits. We are looking for an individual who is self-motivated, detail-oriented, proactive, passionate about data, and thrives in a fast-paced environment.
What you would do in this role:
This individual will be responsible for handling multiple regulatory reporting activities for both Individual Life and Hartford, managing annual regulatory reporting, market conduct exams, ad hoc regulatory inquiries, and Price Waterhouse audits. We are looking for an individual who is self-motivated, detail-oriented, proactive, passionate about data, and thrives in a fast-paced environment.
What you would do in this role:
- Individual Life NAIC Market Conduct Annual Statement (MCAS). This is an annual filing covering all aspects of individual life, including new business, inforce, surrender, claims, complaint, and lawsuit data. Data is collected from multiple sources and aggregated by NAIC reporting requirements.
- Other Annual Regulatory Reporting. Multiple states require reporting on various subjects. Data is gathered both from Prudential business partners as well as vendor partners and prepared for delivery to internal and external partners.
- Market Conduct Exams. State departments of insurance routinely conduct a review of an insurer’s business practices to ensure compliance with applicable laws and regulations. This role supports multiple control partners (law, compliance, risk, etc.) by providing system-sourced data reports and coordinating the production of sample files for examiner review.
- Ad hoc Regulatory Inquires. State departments of insurance and other regulatory entities routinely conduct review and investigation into company and producer business practices. This role supports multiple control partners (law, compliance, risk, etc.) in gathering requested data and reviewing data to ensure responsiveness and accuracy.
- Price Waterhouse (PwC) Audits. PwC is hired by Prudential to audit the company’s business. To support these audits, this role coordinates the retrieval of data to confirm policy data in administrative systems accurately reflects what the customer has requested.
Responsibilities Include:
- Assess requests and determine appropriate response. Partner with Law and others to determine what is responsive to the request.
- Evaluate and determine data sources for response.
- Manage data gathering activities and ensure timely delivery.
- Perform data testing and conduct policy-level data validation to ensure accuracy.
- Generate solutions to business or data issues, incorporating risk-based and informed decision making processes.
- Collaborate with internal and external business partners to achieve business objectives.
- Lead efforts to develop new or revised processes and procedures.
- Assist with the enhancement and creation of regulatory reports.
Job Qualifications:
- Understanding of Prudential Individual Life Products and administrative systems.
- Understanding of Hartford Individual Life Products and administrative systems (a plus).
- Critical thinking skills for assessing requests and data from both high-level and detailed policy perspectives and the ability to question and challenge discrepancies to ensure accuracy.
- Strong project management and leadership abilities.
- Effective relationship management skills.
- Excellent oral and written communication skills.
- High level of accountability and ownership.
- Proficiency in Excel and strong data analytical skills.
- Goal-oriented with skills in organizing and analyzing information.
- Strong organizational abilities, with the capability to prioritize deadlines and manage multiple priorities.
- Commitment to continuous improvement.
#LI-MG1
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $65,900.00 to $102,200.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.- Market competitive base salaries, with a yearly bonus potential at every level.
- Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
- 401(k) plan with company match (up to 4%).
- Company-funded pension plan.
- Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
- Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
- Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
- Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service.
Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit
Work Life Balance | Prudential Careers.
Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email
accommodations.hw@prudential.com
.If you are experiencing a technical issue with your application or an assessment, please email
careers.technicalsupport@prudential.com
to request assistance.Salary : $1,600
