What are the responsibilities and job description for the Customer Service/Data Entry position at PSA BDP?
About PSA BDP:
PSA BDP, a member of the PSA Group, is a leading provider of globally integrated and port-centric supply chain, transportation, and logistics solutions. The company is headquartered in Philadelphia, PA, and employs more than 5,500 people worldwide.
We are a team that celebrates our unique diversity and close-knit community atmosphere. Our core values begin at the very top and span the broad reach of our global community.
We offer dynamic careers for those individuals looking to be a part of something bigger and provide unequivocal opportunities for growth within the organization.
PSA BDP serves over 5,000 customers, including some of the world's leading multinational companies within the chemical, retail & consumer, life sciences & pharmaceuticals, and electric vehicle & industrial verticals.
Responsibilities:
Individual to be a resource, responsible to coordinate ocean import shipments, data entry, and document distribution duties associated with customer shipments through BDP.
- Order Processing: Receive documents and initiate logging process, confirm data received is in compliance with all Custom requirements, process all documents in accordance with requirements, coordinate cargo availability and arrange pickup and delivery, and finalize billing and distribute documents as required.
- Shipment Status reporting: Review daily monitoring reports, ensure all measurements standards are met, and proactively report non-conformities
- Maintenance: Ensure all tables complete and current, assist in accounting issues, perform RFI/RFQ as required, and ensure all communications are prompt and content is accurate.
JOB REQUIREMENTS
- Prefer one (1) to three (3) years of experience in a customer service type environment.
- A college degree is preferred but not required.
- Must be able to work in a fast paced environment.
- Good communication and organization skills and a strong attention to detail are required.
- The ability to work on a team and leadership experience is strongly desired.
- Excellent Customer service skills
- Perform traditional Freight Forwarder functions including but not limited to Bookings, Master BL creation, Client Invoicing, Document Distribution
PHYSICAL CAPABILITIES: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position is considered to be sedentary, and no unusual physical requirements are necessary to perform daily tasks. While performing the duties of this job, the employee frequently is required to sit, stand, walk, bend, reach with hands and arms, vision abilities, hear, speak and read. The employee is regularly required to use but is not limited to computer, fax machine and phone. The employee must occasionally lift and/or move up to 10 pounds.
Job Type: Full-time
Pay: $1.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- Salary:
Work Location: In person
