Demo

Indirect Loan Processor

PSECU
Harrisburg, PA Full Time
POSTED ON 1/9/2025
AVAILABLE BEFORE 3/2/2025
Members Achieve More isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...

Processes vehicle loan applications submitted by indirect program participants completing loan funding. Assists with handling dealer and member inquiries as they relate to all aspects of the indirect lending program.

Schedule: Monday - Friday 9:00am-5:00pm with every 4th Saturday

This position will be a hybrid model of both in person and remote with the minimum onsite expectation of 20%, or as needed.

In this position, you will

  • Verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors to fund applications.
  • Communicate with members and auto dealerships to acquire information necessary to complete loan processing. Provides detailed comments in reference to conversations with members and dealers concerning all loans.
  • Maintains positive and productive relationships with program participants, coaching dealers as needed to avoid recurring funding delays. Displays professionalism, effective phone and computer skills, and strong problem-solving skills.
  • Responsible for training employees as needed.
  • Works closely with other departments to enable the completion of assigned tasks and to assist the other units in completion of their assigned tasks. Other departments include but are not limited to: Direct Loan Call Center, Consumer Loan Servicing, Consumer Loan Processing and New Member Processing.
  • Cross-trained to processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors. Adheres to underwriting policies and procedures.
  • Other duties as assigned.

Qualifications: Required & Prefer

GED, High School

Reasonable accommodation may be made to enable a qualified individual with a disability or disabilities to perform the essential duties and responsibilities of the job.

Physical Demands And Sensory Abilities

Repetitive movement of hands and fingers (e.g. typing, writing).

Lifting and carrying containers weighing as much as 20-30 pounds (e.g. to/from building and vehicle to a storage area).

Sitting for long periods of time (e.g. at a desk, in meetings).

Ability to reach above, at, and below the waist.

Ability to reach above, at, and below shoulder level.

Occasional bending, kneeling, stooping and/or squatting.

Visual acuity.

Auditory acuity.

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