What are the responsibilities and job description for the Continuous Improvement Project Leader position at PSEG?
***Ideal background: Focus on candidates who have worked on HR, Finance, or customer service in this space
Job Summary
This is an important role in the centralized performance improvement group responsible for setting policy, establishing, and implementing continuous improvement initiatives throughout PSEG’s End-to-End value streams (i.e. high level processes). Works with management and businesses associates to address the Company’s business value stream issues. Project initiatives include cost management, performance efficiency, process development, ownership/alignment, and other operational initiatives, in addition to include large-scale transformational projects focused on supporting the company’s core business results.
This position is intended to play an integral role in the SAP upgrade/replacement project, eventually driving the process & operational excellence maturity of a value stream once the company has moved to the new system.
Job Responsibilities
•Delivers business and value stream solutions that will enable the company to maintain its high performance, business leadership position in Operational Excellence, Financial Strength, and Disciplined Investment.
•Independently leads complex cross functional process improvement teams, and their project sponsors, through key phases of change and process improvement project management (e.g. DMAIC, ADKAR, PDCA).
•Independently facilitates sessions (e.g. meetings, workshops) for project chartering, ideal state brainstorming, current state process mapping, root cause analysis, solution brainstorming, future state process control system mapping and development, implementation planning and 30-60-90 implementation tracking.
•Project manages and/or coaches trained business resources through Value Stream Mapping, Kaizen Events, Lean Six Sigma projects, Root Cause Analysis, and Change Management efforts.
Job Specific Qualifications
- 7 years of demonstrated experience in process development, performance efficiency, continuous improvement or equivalent experience.
- Working knowledge of value stream management and value streams.
- Undergraduate degree in engineering, business administration or other analytical field.
- Technical mastery of Lean Six Sigma (Green Belt Certification) or other process improvement methodologies.
- Working knowledge of value stream management and value streams.
- Project management skills and ability to work multiple projects simultaneously. Experience in driving change management.
- Strong training, presentation, and communication skills - both written and oral. Strong understanding of analytical tools and statistics.
- Ability to lead, and coach facilitators.
- Strong leadership and interpersonal skills; ability to work cross-functionally on sensitive issues. Ability to execute tasks in a high-pressure environment.
- Ability to foster an inclusive work environment and respect all aspects of diversity.
- Prior experience with process documentation.
Desired Skills, Competencies, Education or Experience:
- Six sigma black belt certified and experience with both the delivery and deployment of business transformation projects.
- PMI Certification
- Prior project experience with SAP upgrades
