PRD-20250123-407 - Specialist-Level III - New York, NY
PRD # : PRD-20250123-407
Client : Integrated Eligibility System (IES)
Position(s) Required : Specialist-Level III
Designated Work Location : 60 Broad Street, 27th Floor, New York, NY 10004
- The awarded consultant is required to be onsite at their assigned work location at the frequency required by the Office of Information Technology Services (ITS). This frequency is subject to change with advanced notice
Position Anticipated Start Date : 3 / 21 / 2025
Anticipated Duration of the Engagement : 25 months (3 / 21 / 2025 - 4 / 20 / 2027)
Mandatory Qualification :
Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a SpecialistSeven (7) years of professional experience in video production, multimedia content creation, or training content development, with a portfolio demonstrating expertise in short-form and training video productionFive (5) years of experience producing training videos or instructional content for complex systems, products, or servicesDesirable Qualifications :
Five (5) years of experience developing executive-level presentations, turning complex data and strategies into clear visualsExperience working in government systems, public-sector programs, or regulated industriesExperience in video production, including motion graphics, editing, and visual storytellingProficiency with tools like Adobe Premiere Pro, After Effects, Final Cut Pro, and presentation platforms like PowerPoint, Google Slides, or KeynoteExperience in simplifying complex workflows and translating technical jargon into engaging, digestible formatsKnowledge of accessibility standards (e.g., WCAG compliance) and inclusive design practicesKnowledge of public service programs like SNAP, Medicaid, or Child SupportExperience creating platform-specific content for TikTok, Instagram, YouTube, or LinkedInProficiency in advanced motion design tools like ProtoPie, Adobe Animate, or PrincipleDuties / Responsibilities :
We are seeking a Senior Multimedia Content Creator to join our mission of transforming the Integrated Eligibility System (IES) that enables millions of individuals and families to access critical services like SNAP (Supplemental Nutrition Assistance Program), Child Support, and other human services programs. This hands-on role focuses on creating high-quality videos, training materials, and professional presentations to simplify complex processes, improve user education, and communicate key program milestones.
You will work across short-form, training, and executive-level content, blending creativity with precision to produce visually engaging materials. This role sits at the intersection of storytelling, technology, and public service, contributing directly to how information is delivered to districts, counties, and leadership to drive program success.
Key Responsibilities :
Produce short-form videos (e.g., TikToks, Instagram Reels, YouTube Shorts) that communicate program updates, product highlights, and success stories to diverse audiences.Create detailed, user-friendly training videos to onboard districts and counties to new systems and services. Simplify technical workflows into clear, visually compelling tutorials using motion graphics, animations, and voiceovers.Design and deliver polished, high-impact presentations for senior leadership and stakeholder meetings, synthesizing complex data into clear, actionable visuals.Translate technical concepts and policy-driven information into engaging, accessible materials that resonate with users across skill levels.Collaborate with cross-functional teams, including product managers, UX designers, and developers, to ensure all content aligns with program goals and user needs.Ensure all content complies with accessibility standards (e.g., WCAG) to meet the needs of diverse populations.Stay at the forefront of trends in video production, training design, and storytelling, integrating cutting-edge tools and techniques into your work.A detail-oriented, self-driven approach to managing multiple projects in a fast-paced environment.What We Offer :
A unique opportunity to shape how critical benefits and services are communicated and delivered to millions of New Yorkers.A collaborative, high-impact environment where your creative expertise will directly improve lives.Access to cutting-edge tools, resources, and ongoing professional development in a hands-on, mission-driven role.
