What are the responsibilities and job description for the Specialist - Level III position at PSI International?
PRD-20250115-402 - Specialist Level III - New York, NY
PRD # : PRD-20250115-402
Client : Integrated Eligibility System (IES)
Position(s) Required : Specialist - Level III
Designated Work Location : 60 Broad Street, 27th Floor, New York, NY 10004
The awarded consultant is required to be onsite at their assigned work location at the frequency required by the Office of Information Technology Services (ITS). This frequency is subject to change with advanced notice
Position Anticipated Start Date : 3 / 7 / 2025
Anticipated Duration of the Engagement : 25 months (3 / 7 / 2025 - 4 / 6 / 2027)
Mandatory Qualifications :
Level III- More than seven (7) years of experience working on complex projects with 2 or more years in a leadership role as a Specialist
Twenty or more years of experience managing product and technology delivery, including successful delivery of large-scale digital products
Fifteen or more years of experience working closely with senior technical leadership, such as Technical Directors, CTOs, or CPOs, to align product and technology outcomes with strategic goals
Desirable Qualifications :
Fifteen or more years of experience leading cross-functional teams, including developers, architects, UX designers, QA, and product owners
Ten or more years of working experience in delivering impactful digital products in an Agile environment, with experience in both product and technical leadership roles
Fifteen or more hands-on experience in optimizing product delivery processes to ensure efficient resource allocation and high-quality outputs
PMP, PgMP, CSM or Agile certifications
Bachelor's degree in Computer Science, Information Technology, or a related field
Duties / Responsibilities :
The Product Delivery Manager (or Technology Delivery Manager) is responsible for driving the end-to-end delivery of digital products and technology solutions that align with the organization's strategic objectives. Reporting directly to the Technical Director, this role requires a deep understanding of product delivery, strong technical acumen, and leadership skills to foster cross-functional collaboration. The manager will ensure the successful delivery of high-value products, focusing on user needs, market trends, and creating meaningful outcomes.
Key Responsibilities :
Product & Technology Ownership : Lead the delivery of innovative products, collaborating with stakeholders to define the vision, value proposition, and key outcomes. Align products and technology initiatives with business goals and ensure consistent progress toward that vision.
Strategic Alignment : Work closely with the Technical Director to ensure that all initiatives align with the organization's strategic objectives, prioritizing feature development based on business impact and customer needs.
Stakeholder Collaboration : Partner with product owners, UX designers, engineers, and other stakeholders to translate user needs into actionable delivery plans. Drive clarity and ensure everyone shares a common understanding of product objectives and priorities.
Technical and Product Leadership : Provide technical and product guidance to cross-functional teams, including development, architecture, and UX. Foster collaboration and ensure the teams are working effectively towards delivering valuable outcomes.
Agile & Lean Methodologies : Promote Agile and Lean principles to create a culture of continuous learning, adaptation, and improvement across all product teams. Focus on iterative delivery and ensuring customer feedback drives product development.
Value-Driven Delivery : Emphasize user value in all product decisions. Champion features that deliver the most value to customers and eliminate unnecessary work that does not contribute to product success.
Product Metrics & Outcomes : Establish and track product success metrics (KPIs) to assess the value delivered, user engagement, and other key performance indicators. Use insights from metrics to drive improvements in product delivery and user satisfaction.
Continuous Improvement : Lead efforts to optimize team performance and product quality, identifying opportunities for improvement and implementing new strategies for increased efficiency and effectiveness.
Team Collaboration & Leadership : Cultivate a culture of innovation and teamwork across delivery teams. Encourage open communication and support a collaborative environment that enables the successful creation of user-centric products.
