What are the responsibilities and job description for the Hotel Assistant General Manager position at PSL HOSPITALITY?
Job Overview
We are seeking a dedicated and experienced Assistant Hotel Manager to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our hotel, providing exceptional guest experiences, and supporting the Hotel Manager in daily management tasks. This position requires strong leadership skills, a commitment to customer service, and the ability to work collaboratively with staff across various departments.
Duties
- Assist in overseeing daily hotel operations, ensuring compliance with company standards and policies.
- Supervise and train hotel staff, fostering a positive work environment and promoting teamwork.
- Manage guest relations by addressing inquiries, resolving complaints, and ensuring satisfaction throughout their stay.
- Conduct night audits to ensure accurate financial reporting and maintain proper accounting procedures.
- Collaborate with the Hotel Manager on revenue management strategies to optimize occupancy rates and profitability.
- Monitor budgets and expenses, providing recommendations for cost control measures.
- Maintain effective communication with all departments to ensure seamless service delivery.
- Implement marketing strategies to enhance the hotel's visibility and attract new guests.
Skills
- Strong leadership abilities with experience in supervising hotel staff.
- Excellent customer service skills, with a focus on guest relations and satisfaction.
- Proficiency in revenue management techniques to maximize hotel profitability.
- Experience with night audit procedures is preferred.
- Bilingual or multilingual capabilities are a plus, enhancing communication with diverse guests.
- Knowledge of budgeting processes and financial management within a hospitality context.
- Previous experience in resort management is advantageous but not mandatory.
Join our team as an Assistant Hotel Manager and contribute to creating unforgettable experiences for our guests while advancing your career in the hospitality industry.
Job Type: Full-time
Pay: $43,000.00 - $48,000.00 per year
Benefits:
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Ability to Commute:
- Merrillville, IN 46411 (Preferred)
Ability to Relocate:
- Merrillville, IN 46411: Relocate before starting work (Preferred)
Work Location: In person
Salary : $43,000 - $48,000
