What are the responsibilities and job description for the Will-Call Clerk position at PSTC?
Position Summary: Individual supports retail center activity through assisting customer walk-ins, customer will call orders processing and returns processing.
Duties/Responsibilities:
List the essential job duties that are specific to the position.
• Greet customers entering will call area.
• Issue receipts, refunds, credits, or change due to customers.
• Assist customers by providing information and resolving their complaints.
• Establish or identify prices of goods, services or admission, and tabulate bills using calculators and cash registers.
• Process merchandise returns and exchanges.
• Maintain clean and orderly checkout areas and complete other general cleaning duties.
• Receive, verify, and store incoming material orders; pick required quantity of material for customer processing or staging.
• Cycle-count all parts bins as needed.
• Stage material in proper location for pick-up/shipment and/or loads on trailer.
• Communicate effectively with others within and outside the work group.
• Other duties as assigned.
Education and Experience
Education: High school diploma or equivalent.
Years of Experience Required: 1 to 2 years
Experience required in: Customer facing role or warehouse order selecting.
**Applicants only - NO RECRUITERS**