IT Manager (International Experience Required)

IT Manager

We are looking for an IT Manager to join our growing international team. As the IT Manager at PSW Group, you will be responsible for overseeing all aspects of our IT infrastructure systems, and support services, some of which are in Europe and Asia. You will play a pivotal role in managing our Microsoft Office suite and Windows PC environment, providing technical expertise, troubleshooting assistance, and strategic guidance to optimize our technology resources. Your hands-on approach and proactive mindset will be essential in addressing our IT needs while implementing long-term solutions to support our company’s growth and success.

ABOUT PSW GROUP

PSW Group is a leading recycler and producer of non-ferrous lightweight metals, specializing in magnesium and aluminum supplying a broad range of products including secondary magnesium alloys, primary and secondary aluminum alloys, and tolling and chip recycling services. Our international production facilities in North America, Europe, and Asia provide us with a cross-continental network of reliable supply that is unrivaled in the industry. Our team also stands at the forefront of sustainability, by investing in technologies and processes to reduce our carbon footprint while maintaining the highest quality of our products.

PEOPLE MATTER

At PSW Group, we believe that our people are our greatest asset, and we're dedicated to creating a workplace where they can thrive and grow. Our benefits package includes a competitive salary, discretionary bonus, the ability to participate in a 401k plan with a company match, medical, dental, vision, life, disability and other types of group and individual coverages. We offer commuter benefits and company outings to foster connectivity. Learn more at pswgrp.com

CORE RESPONSIBILITIES

We are seeking an enthusiastic IT Manager to join our PSW Group team in Chicago, IL. Other key responsibilities will be to:

• Manage and maintain the company's IT infrastructure, including proficiency creating and implementing international site to site VPN.
• Oversee the installation, configuration, and maintenance of software applications, particularly Microsoft Office Suite and other Windows-based programs, ensuring compatibility, licensing compliance, and user support.
• Provide hands-on technical support and troubleshooting assistance to end-users, resolving hardware, software, and network issues promptly and effectively to minimize downtime and disruptions.
• Develop and implement IT policies, procedures, and best practices to standardize operations, enhance security measures, and optimize resource utilization across the organization.
• Manage user accounts, permissions, and access controls, ensuring data integrity, confidentiality, and compliance with regulatory requirements (e.g., GDPR, HIPAA) for an international audience.

QUALIFICATIONS

• Bachelor’s degree in Information Technology, Computer Science, or related field; relevant certifications (e.g., CompTIA, Microsoft Certified Professional) preferred.
• Proven experience in IT management or system administration roles, with a strong emphasis on supporting Microsoft Office and Windows PC environments.
• Comprehensive knowledge of Microsoft Office applications (e.g., Word, Excel, Outlook, PowerPoint) and Windows operating systems (Windows 10, Server 2016/2019), including installation, configuration, and troubleshooting.
• Hands-on experience with network infrastructure (LAN/WAN), hardware/software troubleshooting, and user support in a small to medium-sized business environment.
• Familiarity with cybersecurity principles, data protection regulations, and industry compliance standards.

LOCATION

· Chicago, IL

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals to perform the essential functions.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. May perform other duties as assigned.

WORK ENVIRONMENT

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PSW Group is an equal opportunity employer committed to workplace diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, gender identity, protected veterans’ status, status as a disabled individual or any other protected group status or non-job characteristic as directed by law.

Job Type: Full-time

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Application Question(s):

• Have you created and implemented international site to site VPN?
• Have you managed and maintained a company’s IT Infrastructure?
• Have you provided international hands on technical support and trouble shooting assistance to end users?
• Do you have hands-on experience with network infrastructure (LAN/WAN)?
• Have you manage user account, permission and access control with regulator requirements for an international audience? For example GDRP (General Data Protection Regulation)

Ability to Relocate:

• Chicago, IL 60606: Relocate before starting work (Preferred)

Work Location: In person

Salary : $100,000 - $130,000