TMS Coordinator

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

Overview:

The TMS and Spravato Coordinator will be responsible for managing the day-to-day operations of our TMS and Spravato services. This role involves patient care, appointment coordination, and ensuring smooth treatment delivery. The ideal candidate will play a key role in driving business for these services by fostering positive patient experiences and supporting providers in delivering high-quality care. We are seeking a full-time applicant for Chicago IL, Orland Park IL, Buffalo Grove IL.

Clinic Locations:

• Chicago IL: 612 S Western Ave, Unit 1 Chicago IL 69612
• Orland Park IL: 14484 John Humphrey Dr Orland Park, IL 69462
• Buffalo Grove IL: 1431 N McHenry rd., ste 105 Buffalo Grove, Illinois 60089

Requirements:

• Technical Skills: Proficiency in Microsoft Office and familiarity with electronic health records (EHR), scheduling platforms, and general computer systems.
• Ability to Work in a Clinical Setting: Comfortable working in a healthcare environment and assisting with patient care.

Desired Qualifications:

• Certification: Holding an active CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) license is preferred.
• Experience: Prior experience with TMS, Spravato, or mental health services is advantageous but not required. Training will be provided for qualified candidates.
• CPR/BLS Certification: Current CPR (Cardiopulmonary Resuscitation) and BLS (Basic Life Support) certification is preferred.

Key Responsibilities:

• Administer TMS and Spravato treatments following established protocols.
• Accurately document treatment sessions, patient responses, and any adjustments made per provider instructions.
• Manage TMS and Spravato appointment scheduling to optimize patient flow and clinic efficiency.
• Educate patients on TMS and Spravato treatments, addressing questions and providing ongoing support.
• Coordinate with providers to implement treatment plan adjustments as necessary.
• Coordinate Spravato pharmacy deliveries to ensure timely receipt and proper storage of medications for scheduled treatments.
• Ensure proper maintenance and calibration of TMS equipment.
• Track inventory for medications and supplies used in Spravato and TMS treatments.
• Assist with outreach efforts to promote TMS and Spravato services to potential referral sources.
• Assist in the prior authorization process to ensure timely approval for TMS and Spravato treatments.

Skills and Attributes:

• Strong attention to detail and documentation accuracy.
• Excellent communication skills to engage effectively with patients, families, and providers.
• Ability to multitask and manage clinic flow efficiently.
• Empathy and compassion for patients undergoing mental health treatments.

Compensation:

• Hourly Rate: $50,000 - $70,000 per year, based on experience and qualifications.

This position offers an exciting opportunity to contribute to innovative mental health therapies while supporting patient care and clinic growth.

Perks

Our goals are to find the best, attract the best, and offer a competitive salary—which is why we prioritize the quality of the hire over the number of hires. We offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy. We are excited to tell you about a few "perks” we offer that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

Base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page: https://psychplus.com/careers

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

Psychplus applicants are assessed solely on their qualifications for the role, without regard to disability or need for accommodation.