What are the responsibilities and job description for the Front Desk Coordinator/Administrative Assistant position at PT by the Sea, Inc?
Front Desk Coordinator– PT by the Sea
Location: 1721 Allens Lane Ste101
Wilmington, NC 28403
Job Type: Full-Time
PT by the Sea is seeking a friendly, organized, and detail-oriented Front Desk Coordinator to join our team! As the first point of contact for our patients, you will play a crucial role in creating a welcoming and efficient clinic environment.
Key Responsibilities:
- Schedule and manage patient appointments efficiently.
- Perform daily office tasks, including phone calls, emails, and data entry.
- Verify insurance benefits and process authorizations.
- Handle patient payments for physical therapy services and wellness classes.
- Maintain organized patient records and ensure HIPAA compliance.
- Provide excellent customer service to patients, answering inquiries and addressing concerns.
- Assist with general clinic operations to ensure a smooth workflow.
Qualifications:
- Previous experience in a medical office or customer service setting preferred.
- Strong organizational and multitasking skills.
- Excellent communication and interpersonal skills.
- Proficiency in scheduling software and basic office technology.
- Knowledge of insurance verification is a plus.
- Ability to work in a fast-paced environment with attention to detail.
Why Join PT by the Sea?
- Supportive and friendly team environment.
- Opportunities for growth and professional development.
- Make a meaningful impact in the lives of our patients.
If you are a motivated and compassionate individual with a passion for helping others, we’d love to hear from you!
How to Apply: Send your resume and a brief cover letter describing why you are the right fit for our team. Please have with the subject line “Front Desk Application.”
We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Wilmington, NC 28403 (Required)
Ability to Relocate:
- Wilmington, NC 28403: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $20
