What are the responsibilities and job description for the Voice User Interface Designer - REMOTE Job at PTP in Sacramento position at PTP?
About Us PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients. We are looking for a Voice User Interface Designer to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results. At PTP we value aptitude and creativity as well as experience. We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.ResponsibilitiesGather requirements for and design speech and DTMF IVR applicationsCreate call flow diagrams and voice user interface design specificationsWork collaboratively with peers and customers to create user-centered IVR designsConduct usability testingTune applications for optimum performanceSupport speech scientist in grammar design and tuningSupport sales and marketing in creation of materials which showcase the PTP user-centered design methodologyBackground and Skills5 years professional experience as a user interface designerLinguistics, cognitive psychology, or behavioral sciencesComputer science experience a plusExcellent verbal and written communication skillsSalary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
