What are the responsibilities and job description for the Voice User Interface Designer - REMOTE position at PTP?
About Us
PTP is a fast-growing system integrator that offers strategic Customer Experience (CX) solutions to our clients.
We are looking for a
Voice User Interface Designer
to help us design and deliver CX solutions that provide our clients with a beautiful customer journey that achieves results.
At PTP we value aptitude and creativity as well as experience.
We are a diverse organization and are looking for bright, passionate and committed professionals who strive to be the best at what they do.Responsibilities
Gather requirements for and design speech and DTMF IVR applications
Create call flow diagrams and voice user interface design specifications
Work collaboratively with peers and customers to create user-centered IVR designs
Conduct usability testing
Tune applications for optimum performance
Support speech scientist in grammar design and tuning
Support sales and marketing in creation of materials which showcase the PTP user-centered design methodology
Background and Skills
5 years professional experience as a user interface designer
Linguistics, cognitive psychology, or behavioral sciences
Computer science experience a plus
Excellent verbal and written communication skills
Salary is DOE and is extremely competitive. We are a growing company with a solid customer base, excellent compensation and benefits, and a collaborative yet flexible work environment.
