What are the responsibilities and job description for the Infrastructure Engineer 3 - Contingent Z/OS & COBOL SUPPORT position at PTR Global?
Title: Infrastructure Engineer
Duration: 24 Months (Possible extension)
Location: Chandler, AZ (Hybrid, 3days Onsite & 2days Remote)
Description:
Duration: 24 Months (Possible extension)
Location: Chandler, AZ (Hybrid, 3days Onsite & 2days Remote)
Description:
- Consult on or participate in moderately complex initiatives and deliverables within Infrastructure Engineering and contribute to large-scale planning related to Infrastructure Engineering deliverables.
- Review and analyze moderately complex Infrastructure Engineering challenges that require an in-depth evaluation of variable factors. Contribute to the resolution of moderately complex issues and consult with others to meet Infrastructure Engineering deliverables while leveraging solid understanding of the function, policies, procedures, and compliance requirements.
- Collaborate with client personnel in Infrastructure Engineering.
- 4 plus years of Technology Infrastructure Engineering and Solutions experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Lead complex initiatives to develop infrastructure to provide solutions for business applications
- Participate in various projects intended to continually improve or upgrade the infrastructure
- Evaluate internal and external software solutions which could be leveraged to meet target state architecture goals
- Review and analyze high impact outages to ensure the proper processes and procedures are in place to avoid problems in the future
- Design, build, deploy and maintain infrastructure solutions through collaborative efforts with the team and third party vendors
- Design, code, test, debug and document programs using Agile development practices
- Make decisions in technical designs, implementation plans and identify project risks and resource requirements
- Direct the daily risk and control flow of operations, focusing on policies, procedures and work standards to ensure success
- Recommend courses of action to maintain cost effectiveness and achieve results
- Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
- Interact with customer and vendor
- Working knowledge of SMP/E , zOS concepts including JCL, COBOL.
- Performing 2nd or 3rd level technical support for mainframe infrastructure software.
- Demonstrate strong skill levels in multiple skill areas, particularly those relevant to CICS.
- Assist service partners in problem resolution. Follow-up and communicate unresolved problems
- Provide 24x7 on call coverage on a rotational basis and general problem resolution support to client’s service partners.
- Assists in the configuration, design troubleshooting and remediation of complex environments.
- Work cooperatively with client’s peer mainframe technical support teams, application development teams, and their lines of business.
- Communicate effectively with service partners to identify needs and evaluate alternative technical solutions and strategies.
- Continually define ways to increase service partner satisfaction and deepen partner relationships.
- This position offers a hybrid work schedule.
Salary : $51 - $57
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