What are the responsibilities and job description for the Windows Migration Specialist position at PTYTECH LLC?
This is a 1099 Independent Contractor role with no benefits. Compensation is $34/hour. Location is onsite at the client's location in New York or Chicago. If you agree to these terms, please proceed with your application.
Overview
As a Windows Migration Specialist, you will ensure smooth IT operations (Windows Migration) with excellent customer service. You should work independently or as part of a team, diagnosing and resolving issues quickly and providing clear, patient advice. Proficiency in Microsoft Windows systems, and Microsoft Office suite is essential.
What You'll Do
- Builds laptop/desktop with USB Stick or OTA
- Provide hands-on technical support and advice onsite
- Deliver exceptional support experiences to customers
- Address customer queries with patience and empathy
- Guide and train customers on technology and IT policies
- Educate customers on new technologies to enhance adoption
- Manage customer expectations for better IT support experiences
Skills You'll Need
- Experience with Windows migration projects
- Outstanding customer service under pressure
- Discretion in prioritizing urgent matters based on business impact
- Troubleshoot and remediate complex issues, documenting changes
- Work independently while supporting the team
- Expertise in desktop hardware and system functional specifications
Skills That Will Help You Excel
- Experience with investment banking/trade floor clients is advantageous
- Knowledge of market data products (FactSet, Bloomberg, Eikon) is beneficial
- Excellent written and verbal communication skills
PTYTECH is an IT staffing firm working to simplify the connection between innovative companies and reliable tech talent. Founded on the basis of providing our clients and candidates confidence in their next hire or career opportunity, our staffing experts work diligently to place IT professionals quickly and at the most affordable cost on the market. Our average placement time of 48-72 hours combined with our very low attrition rate result in lower project deployment costs for our clients. Additionally, we ensure that we vet the organizations that we work with just as thoroughly as we do our candidates, optimizing these professionals for success in their new roles.
Salary : $34